Wellington Service Sales Account Manager – Elevators

Candidate Experience Site - Department Of Internal Affairs; Wellington; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Car

Service Sales incentive

Job summary

Otis Wellington is seeking a sales-focused Service Account Representative to grow the lift and escalator service portfolio, manage accounts, and sell value-add products within the portfolio. You will be part of a close-knit professional team of Account Managers regionally, with strong daily collaboration and support.

You will actively maintain face-to-face contact with Otis customers, meet service sales targets, and coordinate with operations to deliver effective solutions.

Qualifications

• Proven experience in Frontline Sales or Key Account Management.
• Hold a valid driver’s license.
• Experience in or within the elevator industry is a plus.
• Strong business acumen with results-driven mindset and good understanding of the Wellington market.
• Ability to manage multiple accounts, be customer-focused, and anticipate client needs.
• Self-starter who works independently and in teams.
• Ability to convey technical information reliably to customers.
• Proficient with traditional and emerging business technologies for data handling and sales support.

Responsibilities

• Achieve Service sales targets for portfolio growth (unit and revenue).
• Provide daily, professional, value-based account management to all tiers of accounts in and around Wellington, including National Key Accounts.
• Achieve sales targets for transactional, value-add products for safety, experience and lift reliability.
• Maintain regular face-to-face contact with Otis customers within the portfolio, with travel between regions as needed.
• Provide timely sales forecasts, risk assessments, and reports to management.
• Engage with new installation customers to achieve warranty conversions and with prospects to expand portfolio units and revenue.
• Prepare and deliver customer presentations highlighting Otis features and benefits to drive direct sales.
• Coordinate between customers and Otis Operations to develop and communicate solutions.
• Support Modernisation sales in the portfolio.

Skills

Frontline Sales

Key Account Management

Driver's license

Job description

Otis Wellington is seeking a sales-focused Service Account Representative to grow the lift and escalator service portfolio, manage accounts, and sell value-add products within the portfolio. You will be part of a close-knit professional team of Account Managers regionally, with strong daily collaboration and support.

You will actively maintain face-to-face contact with Otis customers, meet service sales targets, and coordinate with operations to deliver effective solutions.