Self Scan Operators & Checkout Supervisors

Foodstuffs South Island; Canterbury; On-site; NZD 48,000 - 56,000; Full time

Job summary

Foodstuffs South Island is seeking a Customer Service Administrator/Weighbridge Operator to be the face of our site. You will manage weighbridge and cashier tasks, assist customers, and support safe, efficient operations.

Key duties include accurate data entry, face-to-face, phone, and email service, cash handling, and contributing to team safety and process improvements. Weekend availability on a rotating basis is required.

Qualifications

• Experience in customer service and administration.
• Cash handling experience.
• Proficient with Microsoft Office (Excel, Outlook).

Responsibilities

• Perform weighbridge and cashier tasks with accuracy and efficiency.
• Deliver exceptional face-to-face, phone, and email customer service.
• Support the team with customer inquiries, data entry, and ticket processing.
• Maintain excellent cash handling and product grading practices.
• Contribute to site safety, compliance, and process improvement initiatives.

Skills

Customer service

Cash handling

Microsoft Office

Communication

Attention to detail

Teamwork

Multitasking

Tools

Microsoft Excel

Outlook

Job description

Customer Service Administrator/ Weighbridge Operator

As a Customer Service Administrator, you will be the face of our site—ensuring seamless weighbridge and cashier operations, supporting customers with queries, and promoting a safe, solution-oriented workplace. This is more than a desk job; it’s a critical role where your communication skills, accuracy, and drive to improve the customer experience will shine.

Key Responsibilities:

• Perform weighbridge and cashier tasks with accuracy and efficiency.
• Deliver exceptional face-to-face, phone, and email customer service.
• Support the team with customer inquiries, data entry, and ticket processing.
• Maintain excellent cash handling and product grading practices.
• Contribute to site safety, compliance, and process improvement initiatives.

What We’re Looking For:

• A strong commitment to customer satisfaction and teamwork.
• Confidence using Microsoft Office (Excel, Outlook) and handling cash.
• Excellent verbal and written communication skills.
• A keen eye for detail and ability to multi-task in a busy environment.
• Availability to work weekends on a rotating basis.

Required Skills:

• Experience in the metals or recycling industry (Not essential).
• Customer Service Administration Experience.
• Cash Handling Experience.