Vacation Planner

Remotetravelcareers; Tauranga; On-site; NZD 42,000 - 56,000; Full time

Job summary

Remotetravelcareers is seeking a remote Vacation Planner to help clients organize trips from start to finish. You will assist with bookings, schedules, and travel questions while working from home.

Strong communication and customer service skills, plus comfort with online booking systems, are essential. The role values detail orientation, friendliness, and patience when helping customers navigate options.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Communication

Customer service

Computers

Organized

Friendly and patient

Tools

Booking systems

Job description

We are seeking a remote Vacation Planner to assist customers with organizing vacations from start to finish. You'll support clients with bookings, schedules, and general travel questions while working from home.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote - Full-time or Part-time