Upper Extremities Clinical Support Specialist

Te Whatu Ora; Porirua; On-site; NZD 70,000 - 95,000; Full time

Job summary

Zimmer Biomet is seeking an Upper Extremities Clinical Support Representative to support surgeons and theatre teams in Wellington and the lower North Island. You will be a trusted clinical partner, delivering high-quality patient-focused support in high-pressure operating theatre environments.

You may come from an orthopaedic or medical device clinical support background or be an Allied Health professional with strong upper limb anatomy knowledge ready to transition into the medical device

Qualifications

• Degree qualification in Health, Nursing, Physiotherapy, Science, Business, Marketing or a related discipline.
• Strong communication skills with the ability to build trust and influence clinical stakeholders.
• Ability to become technically proficient across the assigned product portfolio.
• Excellent organisational and time management skills.
• Ability to quickly learn and retain complex clinical and technical information.
• A proactive, positive and solutions-focused mindset.

Responsibilities

• Support sales objectives by providing high-quality clinical service, advice and case support to customers
• Build and maintain strong professional relationships with surgeons, registrars, nurse unit managers, theatre staff, CSSD teams and other key stakeholders
• Drive appropriate utilisation of Zimmer Biomet solutions by ensuring the right product is available for the right patient
• Manage nurse, registrar and surgeon engagement through lead identification, case management and structured product in-service training
• Ensuring timely return and tracking of instrument sets post-procedure
• Developing and maintaining surgeon-specific surgical technique and workflow documentation
• Provide case support outside your defined territory when required
• Actively support the Sales team in the execution of the Sales Plan and achievement of annual targets

Skills

Communication skills

Clinical knowledge

Time management

Adaptability

Education

Health/Nursing/Physiotherapy degree

Job description

Zimmer Biomet is seeking an Upper Extremities Clinical Support Representative to support surgeons and theatre teams in Wellington and the lower North Island. You will be a trusted clinical partner, delivering high-quality patient-focused support in high-pressure operating theatre environments.

You may come from an orthopaedic or medical device clinical support background or be an Allied Health professional with strong upper limb anatomy knowledge ready to transition into the medical device