Trip Helper

Remotetravelcareers; New Plymouth; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Job summary

Remotetravelcareers is seeking a remote Trip Helper to assist customers with travel plans. You will provide support with reservations, answer questions, and ensure clients have a smooth experience while working remotely.

Responsibilities include booking flights, hotels, and transportation, offering clear support via phone, email, or chat, and updating bookings for accuracy. Prior experience in hospitality or customer service is a plus but not required.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Job description

We are seeking a remote Trip Helper to assist customers with their travel plans. You’ll provide support with reservations, answer questions, and make sure clients enjoy a smooth experience while you work remotely.

Responsibilities:

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications:

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote - Full-time or Part-time