Travel Support

Remotetravelcareers; Tauranga; Remote; NZD 40,000 - 54,000; Full time

Job summary

Remotetravelcareers is seeking a remote Travel Support representative to assist customers with bookings and questions, helping improve their travel experiences. You will handle flights, hotels, and transportation, and guide customers to the best options while maintaining accurate reservations.

The role requires strong communication, comfort with online booking tools, and a patient, friendly approach. Remote flexibility includes full-time or part-time schedules to suit candidates.

Qualifications

• Strong communication and customer service skills.
• Proficient with computers and online booking systems.
• Organized and detail oriented.
• Friendly, patient, and helpful with customers.
• Experience in customer service or hospitality is a plus but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support via phone, email, or chat.
• Answer basic travel questions and guide customers to options.
• Update reservations and confirm details for accuracy.
• Support daily travel service tasks with the team.

Skills

Strong communication

Customer service

Computer proficiency

Detail oriented

Patience with customers

Tools

Online booking systems

Job description

We are seeking a remote Travel Support representative to help customers with their travel reservations and questions. You’ll assist with bookings, confirm details, and provide helpful guidance to improve each client’s travel experience.

Responsibilities:

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications:

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time