Transport Manager: Couriers & Fleet Operations Lead

Downer; Dunedin; On-site; NZD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Job summary

MADHU & RYANSH NZ LIMITED, a courier and logistics provider contracted to NZ Post, seeks an experienced Transport Manager in Dunedin. The role oversees transport operations, supervises staff, and implements strategies to enhance performance and service quality.

The position offers a 30-hour work week with a starting pay rate of $33–$36 per hour, depending on skills and experience. Responsibilities include fleet coordination, driver management, compliance with contractual obligations, cost

Qualifications

• At least 2 years of experience in a similar transport/logistics role.
• Strong leadership and team management skills.
• Excellent organizational and problem solving abilities.

Responsibilities

• Plan, organise and control daily transport operations for courier items.
• Coordinate a fleet of courier vehicles including scheduling and routing.
• Supervise and manage drivers including rostering and performance management.
• Ensure compliance with NZ Post contracts and service levels.
• Monitor routing efficiency, fuel usage and delivery performance.
• Oversee vehicle maintenance, safety, and compliance.
• Manage logistics planning and workload distribution, including peak periods.
• Prepare operational reports on delivery performance and incidents.

Skills

Leadership

Team management

Organizational skills

Problem solving

Job description

Transport Manager – Couriers Fleet Operations Lead

MADHU & RYANSH NZ LIMITED, is a courier and logistics service provider, contracted to NZ Post, operating across Dunedin. We are currently seeking a dedicated and experienced Transport Manager to join our team based in Dunedin.

This is a full-time position, with guaranteed hours of 30 hours per week. The pay rate starts from $33 to $36 per hour, depending on skills, qualification and experience.

Role Overview:

As the Transport Manager, you will be responsible for overseeing and coordinating transport operations to ensure efficiency, safety, and high-quality service delivery. The role involves supervising staff, implementing operational strategies to improve performance and productivity, and liaising closely with clients to meet their transportation and delivery requirements effectively.

Key Responsibilities:

• Plan, organise and control daily transport operations to ensure timely and efficient collection and delivery of courier items.
• Manage and coordinate a fleet of courier vehicles, including scheduling, route allocation, and performance monitoring.
• Supervise and manage drivers, including recruitment, training, rostering, and performance management.
• Ensure compliance with contractual obligations under NZ Post agreements, including delivery timeframes, service quality, and reporting requirements.
• Monitor and improve operational efficiency, including route optimisation, fuel usage, and delivery performance.
• Oversee vehicle maintenance and compliance, ensuring all vehicles meet safety, registration, and operational standards.
• Manage logistics planning, including allocation of deliveries, workload distribution, and contingency planning for peak periods.
• Maintain records and prepare operational reports, including delivery performance, incidents, and compliance documentation.
• Ensure health and safety compliance, including driver safety, fatigue management, and workplace safety standards.
• Liaise with NZ Post representatives, clients, and stakeholders to ensure service expectations are met and issues are resolved promptly.
• Manage operational costs and budgets, including fuel, maintenance, and labour costs.
• Implement and enforce company policies and procedures to maintain consistent service delivery.
• Investigate and resolve delivery issues, delays, and customer complaints in a timely manner.
• Ensure adherence to legal and regulatory requirements relating to transport, employment, and road safety.

Requirements for the role:

• At least 2 years of work experience working in a similar industry is required. Experience in the courier industry in any capacity will also be considered, provided the candidate demonstrates the ability, willingness and potential to upskill.
• Strong leadership and team management skills.
• Excellent organizational and problem