Transaction Administrator

Big Motoring World Group; Otago; On-site; NZD 45,000 - 50,000; Full time

Job summary

MADHU & RYANSH NZ LIMITED, a courier and logistics provider contracted to NZ Post, seeks a dedicated Transport Manager in Dunedin. This full-time role offers guaranteed hours and pays $33-$36 per hour depending on skills and experience.

You will oversee and coordinate transport operations, supervise staff, coordinate with clients, ensure safety, compliance, and performance improvements across the fleet. Responsibilities include planning routes and managing drivers to deliver high-quality service.

Qualifications

• At least 2 years' experience in a similar transport or courier role.
• Strong leadership and team management abilities.
• Excellent organizational and problem-solving skills.
• Knowledge of NZ transport regulations is advantageous.

Responsibilities

• Plan, organise and control daily transport operations for timely courier delivery.
• Manage a fleet of courier vehicles, including scheduling and routing.
• Supervise drivers: recruitment, rostering, performance management.
• Ensure compliance with NZ Post agreements and service standards.
• Monitor route efficiency, fuel usage, and delivery performance.
• Maintain vehicle maintenance and safety compliance.
• Prepare operational reports on delivery performance and incidents.
• Ensure health and safety compliance for drivers.

Skills

Leadership

Team management

Organizational skills

Problem solving

Communication

Interpersonal skills

Transport software

Safety compliance

Route planning

Fleet oversight

Tools

Transport management software

Fleet scheduling tools

Job description

MADHU & RYANSH NZ LIMITED, is a courier and logistics service provider, contracted to NZ Post, operating across Dunedin. We are currently seeking a dedicated and experienced Transport Manager to join our team based in Dunedin.

This is a full-time position, with guaranteed hours of 30 hours per week. The pay rate starts from $33 to $36 per hour, depending on skills, qualification and experience.

Role Overview:

As the Transport Manager, you will be responsible for overseeing and coordinating transport operations to ensure efficiency, safety, and high-quality service delivery. The role involves supervising staff, implementing operational strategies to improve performance and productivity, and liaising closely with clients to meet their transportation and delivery requirements effectively.

Key Responsibilities:

• Plan, organise and control daily transport operations to ensure timely and efficient collection and delivery of courier items.
• Manage and coordinate a fleet of courier vehicles, including scheduling, route allocation, and performance monitoring.
• Supervise and manage drivers, including recruitment, training, rostering, and performance management.
• Ensure compliance with contractual obligations under NZ Post agreements, including delivery timeframes, service quality, and reporting requirements.
• Monitor and improve operational efficiency, including route optimisation, fuel usage, and delivery performance.
• Oversee vehicle maintenance and compliance, ensuring all vehicles meet safety, registration, and operational standards.
• Manage logistics planning, including allocation of deliveries, workload distribution, and contingency planning for peak periods.
• Maintain records and prepare operational reports, including delivery performance, incidents, and compliance documentation.
• Ensure health and safety compliance, including driver safety, fatigue management, and workplace safety standards.
• Liaise with NZ Post representatives, clients, and stakeholders to ensure service expectations are met and issues are resolved promptly.
• Manage operational costs and budgets, including fuel, maintenance, and labour costs.
• Implement and enforce company policies and procedures to maintain consistent service delivery.
• Investigate and resolve delivery issues, delays, and customer complaints in a timely manner.
• Ensure adherence to legal and regulatory requirements relating to transport, employment, and road safety.

Requirements for the role:

• At least 2 years of work experience working in a similar industry is required. Experience in the courier industry in any capacity will also be considered, provided the candidate demonstrates the ability, willingness and potential to upskill.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Knowledge of transport regulations and safety standards in New Zealand would be advantageous.
• Exceptional communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks effectively.
• Proficiency in using transport management software and tools.
• Able to work flexible shifts and in the weekends