Trade Support Specialist - Fixed Term (40hrs/wk)

Fletcher Building Limited; Whangarei; Remote; NZD 52,000 - 64,000; Full time

Job summary

Fletcher Building Limited in Whangārei is seeking a dedicated Trade Support Team Member on a fixed-term contract until the end of 2027. You will support Account Managers and suppliers, handle inquiries, quotes, and pricing, and help deliver a seamless customer experience.

Join a busy branch, engage with builders and trades, coordinate orders, prepare documentation, and contribute to a proactive team culture focused on the basics and timely deliveries.

Qualifications

• Experience in trade support, sales coordination, customer service, or internal sales.
• Ability to manage competing priorities and meet deadlines.
• Highly organised with sharp attention to detail.
• Excellent interpersonal and communication skills.
• Tech-savvy and comfortable across multiple systems.
• Knowledge of building products/materials and/or construction processes is advantageous.

Responsibilities

• Engage with customers and suppliers face to face, over the phone, and via email.
• Recommend suitable products, process orders, and manage sales documentation.
• Coordinate with internal and external stakeholders to track orders and arrange timely deliveries.
• Take clear briefs from stakeholders and prepare accurate quote documentation.
• Collaborate with Account Managers and Team Leaders to capture opportunities through daily and weekly planning.

Skills

Trade support experience

Sales coordination

Customer service

Prioritisation

Multi-system proficiency

Building products knowledge

Job description

Fletcher Building Limited in Whangārei is seeking a dedicated Trade Support Team Member on a fixed-term contract until the end of 2027. You will support Account Managers and suppliers, handle inquiries, quotes, and pricing, and help deliver a seamless customer experience.

Join a busy branch, engage with builders and trades, coordinate orders, prepare documentation, and contribute to a proactive team culture focused on the basics and timely deliveries.