Trade Support Specialist – Building Materials

PlaceMakers Christchurch; Whangarei; On-site; NZD 36,000 - 47,000; Full time

Job summary

PlaceMakers Whangarei is seeking a Trade Support Team Member for a fixed-term contract through the end of 2027. The role supports trade operations by handling inquiries, providing product advice, preparing quotes, and coordinating deliveries.

You will work closely with Account Managers and suppliers in a busy branch environment. The ideal candidate has experience in trade support or internal sales, excellent communication skills, and a solid knowledge of building products.

Qualifications

• Proven experience in trade support, sales coordination, customer service, or internal sales.
• Ability to manage competing priorities, meet tight deadlines, and perform under pressure.
• Highly organised with sharp attention to detail.
• Excellent interpersonal and communication skills.
• Tech-savvy and comfortable working across multiple systems.
• Knowledge of building products & materials and/or a solid understanding of construction processes is advantageous.

Responsibilities

• Engage with customers and suppliers face to face, over the phone, and via email.
• Recommend suitable products, process orders, and manage sales documentation.
• Coordinate with internal and external stakeholders to track orders and arrange timely deliveries.
• Take clear briefs from stakeholders and prepare accurate quote documentation.
• Collaborate with Account Managers and Team Leaders to capture opportunities through daily and weekly planning.

Skills

Trade support

Sales coordination

Customer service

Internal sales

Prioritisation

Attention to detail

Job description

PlaceMakers Whangarei is seeking a Trade Support Team Member for a fixed-term contract through the end of 2027. The role supports trade operations by handling inquiries, providing product advice, preparing quotes, and coordinating deliveries.

You will work closely with Account Managers and suppliers in a busy branch environment. The ideal candidate has experience in trade support or internal sales, excellent communication skills, and a solid knowledge of building products.