Trade Support Team Member

Fletcher Building Limited; Auckland; Sur place; NZD 50 000 - 60 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Company benefits for you and family

Z Energy discounts

Free monthly Pie & coffee

KiwiSaver matched contributions

Employee Education Fund

Health & Wellbeing programme

Résumé du poste

PlaceMakers Mt Wellington, part of Fletcher Building Limited, is hiring for a Trade Support Team Member. This role offers full-time hours and involves engaging with customers and suppliers, processing orders, and preparing quotes to support branch trade operations.

You will collaborate with Account Managers and Team Leaders, delivering tailored solutions and maintaining strong relationships with builders and suppliers. Prior experience in building materials or construction is advantageous.

Qualifications

• Proven experience in trade support, sales coordination, customer service, or internal sales.
• Ability to manage competing priorities, meet deadlines, and work under pressure.
• Highly organised with attention to detail.

Responsabilités

• Engage with customers and suppliers face to face, over the phone, and via email.
• Recommend suitable products, process orders, and manage sales documentation.
• Coordinate with internal and external stakeholders to track orders and arrange timely deliveries.
• Take clear briefs from stakeholders and prepare accurate quote documentation.
• Collaborate with Account Managers and Team Leaders to capture opportunities through daily and weekly planning.

Connaissances

Trade support experience

Sales coordination

Customer service

Interpersonal skills

Communication skills

Tech-savvy

Description du poste

As a Trade Support Team Member, you'll be the heartbeat of the branch providing essential support and clear communication across our trade operations. You'll work closely with Account Managers, and suppliers to ensure a seamless experience and help to build a team culture that nails the basics. With a flexible, can-do attitude, you'll manage customer inquiries, offer product advice, prepare quotes and pricing, and find solutions to meet customer needs.

• Engage with customers and suppliers face to face, over the phone, and via email
• Recommend suitable products, process orders, and manage sales documentation
• Coordinate with internal and external stakeholders to track orders and arrange timely deliveries
• Take clear briefs from stakeholders and prepare accurate quote documentation
• Collaborate with Account Managers and Team Leaders to capture opportunities through daily and weekly planning

Multiple Full-Time opportunities available across Two PlaceMakers Branch Locations

• PlaceMakers Mt Wellington
• Permanent full-time role offering 40 hours per week Monday to Friday
• Permanent full-time role offering 40 hours per week Monday to Friday

About You:

To succeed in this role, you will be more than just a sales support person, you'll be a natural communicator and relationship builder who understands the needs of our customers. Your experience in the building or construction industry, combined with strong knowledge of building materials and products, means you know how to connect with builders, can identify opportunities, and act as a trusted advisor to deliver tailored solutions and assistance that make a real impact

• Proven experience in trade support, sales coordination, customer service, or internal sales
• Ability to manage competing priorities, meet tight deadlines, and perform under pressure
• Highly organised with sharp attention to detail
• Excellent interpersonal and communication skills
• Tech-savvy and comfortable working across multiple systems
• Knowledge of building products & materials and/or a solid understanding of construction processes is advantageous
• Competitive base remuneration
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Staff buying privileges and company benefits for you and your family
• Z Energy fuel discounts and free monthly Pie & coffee
• KiwiSaver employer contributions matched up to 4%
• Employee Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Programme

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.