Trade Support - Mitre10 MEGA Hornby

Mitre 10 (New Zealand) Limited; Christchurch; On-site; NZD 50,000 - 60,000; Full time

Benefits offered by this job

Employee purchase privileges

Job summary

Mitre 10 MEGA Hornby in Christchurch is seeking a dedicated Trade Support person to join our growing trade department. You will support the trade order process, source products, and prepare accurate documentation for the order pick team, while building product knowledge and maintaining strong client communications.

This Monday to Friday role offers 42.5 hours per week and opportunities to progress within our rapidly developing business.

Qualifications

• Strong computer skills.
• Building product knowledge.
• Ability to manage issues with open communication and resolution.
• Strong analytical skills and attention to detail.
• Proven organisational skills and strong time management.
• A customer service ethos and reliability.
• Experience reading plans and calculating job quantities is a bonus.

Responsibilities

• Supporting our trade order process and Trade Account Managers.
• Sourcing product for our Trade Account Managers.
• Producing accurate documentation for our order pick team for both internal and external customers.
• Producing quotes for, and supporting, our trade and retail customers.
• Ordering special order and stocked products.

Skills

IT skills

Product knowledge

Issue management

Analytical skills

Time management

Customer service

Reliability

Reading plans

Job description

Mitre 10 MEGA Hornby is a family-owned Christchurch business which strives to offer exceptional customer service to every customer-every time. Mitre 10 Trade is one of New Zealand’s fastest growing Trade suppliers. We tailor our range, services and solutions to help our Trade partners do business better and you can be part of our continuing success by joining the team at Mitre 10 MEGA Hornby.

Due to continuing growth in our trade department, we seek the services of a suitably experienced Trade Support person for this Monday to Friday role.

The Successful Candidate Will Be Involved In

• Supporting our trade order process and Trade Account Managers
• Sourcing product for our Trade Account Managers
• Producing accurate documentation for our order pick team for both internal and external customers
• Producing quotes for, and supporting, our trade and retail customers
• Ordering special order and stocked products

The successful applicant will have:

• Strong computer skills
• Building product knowledge
• Ability to manage issues, maintaining open communications and a positive approach to resolution
• Strong analytical skills and attention to detail
• Proven organisational skills and good time management
• A strong customer service ethos
• Punctuality, reliability and honesty as a natural trait
• Experience in similar area would be preferred with an ability to read plans and determine job quantities being an added bonus

What’s in it for you:

• Based at our Trade Department in Hornby or Papanui
• 42.5 hours per week, Monday - Friday
• Great employee purchase privileges

This is a fantastic opportunity to join a rapidly developing business where people are valued and where there are huge opportunities to progress within the business.