Trade Sales – Queenstown Branch

J. A. Russell Ltd; Queenstown; On-site; NZD 52,000 - 56,000; Full time

Benefits offered by this job

Health insurance

EAP support

Birthday day off after 1 year

Job summary

J. A. Russell Ltd in Queenstown is seeking a motivated Trade Counter Sales Person to join our Branch. You are the first point of contact for customers, providing exceptional service, product advice and sales support.

Key requirements include proven experience in a similar role, strong communication and interpersonal skills, and a willingness to learn our electrical product range. A can-do attitude and computer literacy are essential.

Qualifications

• Proven experience in a similar role.
• Ability to multitask and manage tasks effectively.
• Strong interpersonal and communication skills.
• A can‑do, positive attitude and a smart approach to problem‑solving.
• Computer literacy and the ability to learn and use systems.
• Electrical product knowledge or experience would be advantageous, but a willingness to learn is valued.

Responsibilities

• Working directly with customers to understand their needs.
• Assisting customers with sales orders and returns.
• Answering customer queries by phone and email.
• Liaising with suppliers to ensure right products and solutions.

Skills

Similar role experience

Multitasking

Interpersonal skills

Communication skills

Positive attitude

Computer literacy

Electrical product knowledge

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

J. A. Russell Ltd – Queenstown, South Island

A strong focus on coaching, staff development and internal promotions.

• Benefits to support your health and wellbeing – subsidised health insurance after a qualifying period and EAP support available for all employees and their family.
• A day off on your birthday after one year’s service.

We are seeking a motivated and dependableTrade Counter Sales Personto join the friendly team at our Queenstown Branch.

J. A. Russell Ltd is the largest New Zealand owned electrical wholesaler, we offer a wide range of electrical supplies and services to many different kinds of customers.

On our Trade Counter, you will be the first point of contact for customers coming in to our Queenstown Branch. You will be responsible for providing exceptional customer service, goods, and advice to our loyal customer base.

Duties include:

• Working directly with customers to understand their needs
• Assisting customers with sales orders and returns
• Answering customer queries by phone and email
• Liaising with suppliers to ensure we can deliver the right products and solutions

Hours:

Monday to Friday, 45hours per week (between the hours of 7.30am – 5.00pm).

What do I need?

• Proven experience in a similar role
• Ability to multitask and manage task effectively
• Strong interpersonal and communication skills
• A can-do, positive attitude and a smart approach to problem-solving
• Computer literacy and the ability to learn and use systems
• Electrical product knowledge or previous electrical wholesaler experience would be advantageous, however if you have a passion for customer service excellence and are willing to learn, we would love to hear from you.

Who are we?

J. A. Russell Ltd is the largest New Zealand owned electrical wholesaler, with 81 branches across the country. We offer a wide range of electrical supplies and services to many different kinds of customers – from the one-person domestic electricians, to large industrial and commercial trade contractors right through to national organisations and construction projects.

We have been in business since 1951 and since the day we opened our doors one thing has remained the same – our insistence on providing the best customer service for all our customers.

At J. A. Russell Ltd, our staff are the heart of our business. From our branches through to our support office, we offer real benefits and genuine opportunities for our employees to grow personally and professionally. We are committed to creating a safe and supportive work environment for all team members and offering a future with the business that is both rewarding and satisfying.

Learn more about us here:www.jarussell.co.nz