Sales Consultant – Queenstown

Brownies Mattress Service (1990) Ltd; Queenstown; On-site; NZD 40,000 - 48,000; Full time

Job summary

Brownies Mattress Direct in Queenstown is seeking a Sales Consultant to join our team in a full-time position. No prior sales experience is required as full training will be provided.

Previous retail or sales experience would help, but the right attitude and customer focus are key. You will develop product knowledge, build relationships with customers, and provide friendly, professional service in our store.

Qualifications

• Reliable and well presented with a customer‑focused approach.
• Friendly, confident communication with customers.
• Willing to learn and develop new skills.
• Team player with a positive attitude and good work ethic.

Responsibilities

• Develop in-depth knowledge of our products and services.
• Build relationships with customers and understand their needs.
• Provide friendly, knowledgeable and professional service in our Queenstown store.
• Assist customers in finding the right products for their needs.
• Follow procedures to ensure orders are processed accurately and products are delivered on time.
• Work as part of a supportive and friendly team.

Skills

Reliability

Enthusiasm

Team player

Customer service

Willing to learn

Retail experience

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Brownies Mattress Service (1990) Ltd – Queenstown, South Island

Brownies Mattress Directis a family-run business with superior customer service at the heart of everything we do.

We are looking for aSales Consultantto join our team in a full-time role.No previous sales experience is required, as full training will be provided. Previous retail or sales experience would be an advantage, but we are equally interested in finding someone with the right attitude and a genuine desire to provide exceptional customer service.

About the role

As a valued member of our sales team, your responsibilities will include:

• Developing an in-depth knowledge of our products and services.
• Building strong relationships with customers and understanding their needs.
• Providing friendly, knowledgeable and professional service in our Queenstown store.
• Assisting customers in finding the right products for their needs.
• Following company procedures to ensure orders are processed accurately and products are delivered to customers on time.
• Working as part of a supportive and friendly team.

About you

We are looking for someone who is:

• Reliable, enthusiastic and well presented.
• Customer-focused, with a genuine passion for helping people.
• Friendly and confident when communicating with customers.
• A team player with a positive attitude.
• Motivated to learn and develop new skills.
• Ideally experienced in retail or customer service, although this is not essential.

We are flexible around how4–5 days per weekare structured, making this a great opportunity for someone looking for a full-time role with some flexibility.

Our Queenstown outlet is open9:00 am to 5:30 pm Monday to Friday, and10:00 am to 5:00 pm on weekends and public holidays. Weekend and public holiday availability will therefore be required.

While relevant experience — particularly previous retail or sales experience — would make your application stand out,the right attitude and a good fit within our existing team are just as important. Full training will be provided to the successful applicant.