Trade Relationship Coordinator

BGIS; Christchurch; On-site; NZD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary package

Career development opportunities

Employee Assistance Program (EAP)

Safety, sustainability and innovation

Wide network of industry stakeholders

Job summary

BGIS is seeking a Trade Relationship Coordinator to support the Te Mahi Ngatahi contract and maintenance programmes in New Zealand. You will report to the Trade Relationship Manager and help ensure trade capacity, strong contractor relationships, and timely delivery of services that improve homes and communities.

The ideal candidate is highly organised, proactive, and customer-focused with excellent relationship-building skills, working closely with operational leaders, subcontractors, and

Qualifications

• Minimum 3 years' experience in an administration, coordination, or similar support role.
• Strong organisational skills with exceptional attention to detail.
• Experience engaging with external stakeholders, suppliers, or contractors.
• Excellent written and verbal communication skills.
• Ability to prioritise multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office Suite and business systems.
• Strong problem-solving skills and a proactive approach to work.
• Ability to work collaboratively across operational and administrative teams.

Responsibilities

• Onboard, engage, and manage subcontractors and trade partners.
• Maintain a well-resourced subcontractor network to meet programmes.
• Coordinate trade resource availability and support scheduling activities.
• Build and maintain relationships with subcontractors, suppliers, Kainga Ora, and internal stakeholders.
• Monitor compliance documentation, certifications, and health and safety requirements.
• Help subcontractor training on BGIS systems and technology platforms.
• Assist with KPI reporting, data tracking, and operational insights.
• Contribute to stakeholder communications and continuous improvement initiatives.

Skills

Organisational skills

Written & verbal communication

Prioritisation

Problem solving

Collaboration

Attention to detail

Customer service

Tools

Microsoft Office Suite

Job description

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across a wide range of industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence.

Purpose of the Role

BGIS is seeking an experienced Trade Relationship Coordinator to support the successful delivery of our Te Mahi Ngatahi contract and planned maintenance programmes. Working closely with operational leaders, subcontractors, and Kainga Ora, you will help ensure sufficient trade capacity, strong contractor relationships, and the efficient delivery of maintenance services that improve homes and communities across New Zealand.

Reporting directly to the Trade Relationship Manager, you will collaborate with both client and BGIS teams to support subcontractor engagement, compliance, scheduling, and performance outcomes, helping drive a culture of safety, service excellence, and continuous improvement.

The ideal candidate will be highly organised, proactive, and customer-focused, with excellent relationship-building skills and a passion for supporting operational success.

Key Responsibilities

• Support the onboarding, engagement, and ongoing management of subcontractors and trade partners.
• Assist in maintaining a well‑resourced subcontractor network to meet programme and delivery requirements.
• Coordinate trade resource availability and support scheduling activities.
• Build and maintain positive relationships with subcontractors, suppliers, Kainga Ora, and internal stakeholders.
• Monitor compliance documentation, certifications, and health and safety requirements.
• Support subcontractor training on BGIS systems and technology platforms.
• Assist with KPI reporting, data tracking, and operational performance insights.
• Contribute to stakeholder communications, newsletters, and continuous improvement initiatives.

Education, Experience & Skills Essential

• Minimum 3 years' experience in an administration, coordination, or similar support role.
• Strong organisational skills with exceptional attention to detail.
• Experience engaging with external stakeholders, suppliers, or contractors.
• Excellent written and verbal communication skills.
• Ability to prioritise multiple tasks in a fast‑paced environment.
• Proficiency with Microsoft Office Suite and business systems.
• Strong problem‑solving skills and a proactive approach to work.
• Ability to work collaboratively across operational and administrative teams.

Desirable

• Experience within facilities management, maintenance, construction, or trade‑related industries.
• Knowledge of subcontractor management and contractor engagement processes.
• Understanding of health and safety compliance requirements.
• Previous experience supporting operational or project delivery teams.
• Experience working with social housing, government, or community‑focused contracts.

Workplace Flexibility

To support your development and integration into the team, this position will initially be based on‑site in our Christchurch office. As you become established in the role, there may be opportunities to discuss flexible working arrangements.

Why Join BGIS? Key Benefits Include

• Competitive salary package
• Career development and progression opportunities within a global organisation
• Exposure to a major community‑focused contract supporting New Zealand families
• Supportive and collaborative team environment
• Ongoing training and professional development
• Access to Employee Assistance Program (EAP) services
• Work for an organisation committed to safety, sustainability, and innovation
• Opportunity to build valuable relationships across a wide network of industry stakeholders

BGIS is a global leader in facility management, energy and sustainability, project delivery, asset management, and technical services. We employ over 12,000 people worldwide and manage over 50,000 diverse facilities, including critical environments such as data centres. Our clients span sectors including Healthcare, Government, Higher Education, and Utilities.

Eligibility

To be successful in this role, applicants must hold the legal right to work in New Zealand.

BGIS is an equal opportunity employer, and we strongly encourage applications from women, Māori and Pasifika peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.