Tool Repair Technician: Diagnose, Repair & Streamline Service

Milwaukee Tool; Christchurch; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Discounts & Perks

Personal Development

Health & Wellbeing

Social

Job summary

Milwaukee Tool is seeking a Service Repair Technician based in Christchurch to diagnose and repair returned products in line with warranty and ACCC regulations, delivering best-in-class customer service. You’ll dismantle and reassemble products, perform repairs, and contribute to process improvements.

The role is onsite at our Christchurch Service Centre, with a strong emphasis on mechanical aptitude, problem solving and attention to safety and quality standards.

Qualifications

• Strong technical/mechanical aptitude and keen interest in repairing electrical products.
• Ability to work to set KPI’s and self-manage time.
• Excellent personal presentation and time management skills.
• Strong interpersonal skills and computer skills.

Responsibilities

• Dismantling and reassembling product to diagnose issues.
• Delivering quality repairs within a timely manner.
• Continuously improving warranty and service processes to streamline workflows.
• Monitor repair trends and identify stock and spare parts requirements.
• Ensure compliance with WHS and company procedures.
• Ensure activities comply with relevant acts and ethical standards.

Skills

Technical aptitude

Problem-solving

Time management

Interpersonal skills

Computer skills

KPI driven

Job description

Milwaukee Tool is seeking a Service Repair Technician based in Christchurch to diagnose and repair returned products in line with warranty and ACCC regulations, delivering best-in-class customer service. You’ll dismantle and reassemble products, perform repairs, and contribute to process improvements.

The role is onsite at our Christchurch Service Centre, with a strong emphasis on mechanical aptitude, problem solving and attention to safety and quality standards.