Tool & Equipment Service Technician

HTC Ltd.; Auckland; Hybrid; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Trauma insurance

Training opportunities

Long service rewards

Employee discounts

Supportive environment

Job summary

HTC Ltd, a family-owned supplier and service provider for New Zealand’s key industries, is seeking a Service Technician in Auckland. You’ll diagnose and repair hydraulic, pneumatic, and electrical tools, manage jobs from booking to invoicing, and keep customers informed.

Join a tight-knit team with funded health, life and trauma insurance, ongoing training, and long-service rewards. Applicants must reside in NZ or Australia and have the right to work permanently.

Qualifications

• Hands-on experience servicing or repairing tools, machinery or equipment (a trade qualification is an advantage, not a must).
• Strong mechanical aptitude and fault-finding skills.
• Knowledge of hydraulic, pneumatic or electrical systems (a big plus).
• Strong attention to detail and computer literacy for job records and invoicing.
• Good communication skills and a customer-first attitude.
• Physically capable, motivated and ready to take initiative.
• A positive attitude and willingness to pitch in when the team needs you.

Responsibilities

• Diagnosing and repairing a wide range of hydraulic, pneumatic and electrical tools to OEM specifications.
• Managing jobs from start to finish: booking in, assessing, repairing, service reports and invoicing.
• Keeping turnaround times tight and customers updated on progress.
• Servicing and fitting out tools for our Hire and Sales teams.
• Working through warranty jobs with the Branch Manager and our suppliers.
• Keeping spare parts stock accurate and the service bay organised and well presented.
• Sharing knowledge and learning as part of a collaborative team

Skills

Hands-on experience

Mechanical aptitude

Fault-finding

Customer focus

Communication skills

Physical fitness

Attention to detail

Education

Trade qualification (advantage)

Job description

HTC Ltd, a family-owned supplier and service provider for New Zealand’s key industries, is seeking a Service Technician in Auckland. You’ll diagnose and repair hydraulic, pneumatic, and electrical tools, manage jobs from booking to invoicing, and keep customers informed.

Join a tight-knit team with funded health, life and trauma insurance, ongoing training, and long-service rewards. Applicants must reside in NZ or Australia and have the right to work permanently.