Ticketing & Sales Manager — Hybrid + Concert Tickets

Auckland Phil; Auckland; Hybrid; NZD 70,000 - 80,000; Full time

Benefits offered by this job

Concert tickets to experience the live

Work from home option

Flexible hours

Job summary

Auckland Philharmonia is seeking a committed, enthusiastic Sales Superstar to lead the busy box office team and inject energy into our ticketing and events sales strategy. You will oversee daily ticketing operations, collaborate with the marketing team to achieve ambitious sales targets, and maintain excellent customer service.

The role requires at least five years in ticketing and event sales, strong CRM knowledge (preferably Tessitura), and solid financial reporting experience.

Qualifications

• At least five years in ticketing and event sales.
• Strong CRM experience, preferably Tessitura.
• Experience in financial management, reporting and analysis.
• Excellent organisation and communication skills.

Responsibilities

• Lead the box office team and drive ticket sales.
• Support marketing initiatives to hit sales targets.
• Provide high level customer service.
• Manage CRM data and reporting.

Skills

Ticketing sales

CRM systems

Tessitura

Financial management

Reporting & analysis

Communication

Tools

Tessitura

CRM software

Job description

Auckland Philharmonia is seeking a committed, enthusiastic Sales Superstar to lead the busy box office team and inject energy into our ticketing and events sales strategy. You will oversee daily ticketing operations, collaborate with the marketing team to achieve ambitious sales targets, and maintain excellent customer service.

The role requires at least five years in ticketing and event sales, strong CRM knowledge (preferably Tessitura), and solid financial reporting experience.