Festival Ticketing Coordinator

The Big Idea; Auckland; On-site; NZD 40,000 - 57,000; Part time

Job summary

The New Zealand Comedy Trust (NZCT) in Auckland invites applications for a Festival Ticketing Administrator. This fixed-term role supports the NZ International Comedy Festival by coordinating ticketing, liaising with iTicket and venues, and ensuring accurate ticketing data and allocations.

Working with the Festival Producer and Marketing teams, you will monitor sales, assist with settlement, and help manage guest lists and special events during the busy festival period.

Qualifications

• Experience in ticketing, event administration or venue operations, with iTicket experience an advantage.
• Excellent organisational skills and strong attention to detail.
• Confidence working with ticketing systems, spreadsheets and reporting data.
• Strong communication skills and the ability to work collaboratively with artists, venues and internal teams.
• Ability to manage multiple priorities and work calmly under pressure.
• A proactive, practical and solutions-focused approach.
• Flexibility to work additional or varied hours during the Festival period, within the agreed employment arrangements.

Responsibilities

• Coordinate festival ticketing administration and maintain accurate ticketing information across systems.
• Act as primary liaison with iTicket and venues on festival ticketing matters.
• Manage ticket allocations, discounts, holds and guest lists; assist with complimentary tickets.
• Monitor ticket sales and provide regular reporting to the Festival team; support settlement data.
• Assist with ticketing data entry and administrative tasks; coordinate support from Festival Assistants.
• Support venue and Front of House teams with ticketing queries and last-minute changes.

Skills

Ticketing experience

Event administration

iTicket experience

Organisational skills

Attention to detail

Communication

Collaboration

Multi-tasking

Problem solving

Flexibility

Tools

Spreadsheets

Job description

The New Zealand Comedy Trust (NZCT) in Auckland invites applications for a Festival Ticketing Administrator. This fixed-term role supports the NZ International Comedy Festival by coordinating ticketing, liaising with iTicket and venues, and ensuring accurate ticketing data and allocations.

Working with the Festival Producer and Marketing teams, you will monitor sales, assist with settlement, and help manage guest lists and special events during the busy festival period.