Tenancy & Wellbeing Officer

QJumpers Recruitment Services; New Zealand; Sur place; NZD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

5 weeks annual leave

Wellness insurance (Southern Cross)

Birthday leave

Workplace wellness activities

Life insurance

Résumé du poste

Te Taiwhenua o Heretaunga (TToH) is seeking a Tenancy Officer to join our tenancy team in the Heretaunga area. You will manage a portfolio of tenancies, conduct property inspections, handle lease documentation, monitor payments, and coordinate maintenance to ensure properties meet standards.

You will prioritise sustainable tenancy and tenant wellbeing, collaborating with Housing Navigators and other teams to provide wrap‑around support for long‑term housing solutions for whānau.

Qualifications

• Experience in managing a portfolio of tenancies in the community or private sector
• Familiarity with Housing NZ and Ministry of Social Development processes
• Great people skills and ability to build rapport with people from diverse backgrounds
• Ability to keep calm under pressure and manage difficult whānau interactions
• Excellent time-management and organisational skills
• Excellent report writing and documentation skills
• An understanding of Te Reo and tikanga practices (or open to learning)
• Effective time management skills and the ability to meet deadlines

Responsabilités

• Oversee a range of tenancies including Transitional Housing, temporary tenancies, and other long‑term tenancies
• Carry out the full range of tenancy management tasks including property inspections, lease documentation, rent monitoring, tenant turnover, and repairs coordination
• Focus on sustainable tenancy and tenant wellbeing, working with Housing Navigators and other teams to provide wrap-around support
• Provide guidance to tenants to support long-term, sustainable housing for whānau

Description du poste

Te Taiwhenua o Heretaunga (TToH) is seeking a Tenancy Officer to join our tenancy team in the Heretaunga area. You will manage a portfolio of tenancies, conduct property inspections, handle lease documentation, monitor payments, and coordinate maintenance to ensure properties meet standards.

You will prioritise sustainable tenancy and tenant wellbeing, collaborating with Housing Navigators and other teams to provide wrap‑around support for long‑term housing solutions for whānau.