Tenancy Manager

Ka Puta Ka Ora Emerge Aotearoa; Hawke's Bay; Presencial; NZD 76.000 - 86.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff benefits

Additional leave

Support to succeed

Descripción de la vacante

Ka Puta Ka Ora Emerge Aotearoa, a for-purpose organisation supporting wellbeing for tāngata whaiora and whānau, seeks a Tenancy Manager in Napier to oversee social and transitional housing across Hawke's Bay.

You will lead tenancy management, property oversight, sustainment, and stakeholder engagement, partnering with Hāpai Housing and iwi groups to create safe, warm homes and sustainable tenancies.

Formación

• Experience in tenancy or property management in social housing.
• Strong knowledge of Residential Tenancies Act.
• Excellent relationship-building and communication skills.
• Whānau-centred, culturally responsive approach.
• Current NZ driver's license.
• First Aid certificate (including CPR) or willingness to obtain.
• Commitment to sustainable tenancies.
• Ability to work with diverse communities and iwi partners.

Responsabilidades

• Manage tenancy agreements, occupancy, arrears, and rent reviews.
• Coordinate property inspections, maintenance, and compliance.
• Build relationships with tenants, landlords, contractors, and stakeholders.
• Support tenancy sustainment through proactive engagement.
• Ensure homes are safe, warm, compliant, and fit for purpose.
• Collaborate with partners to improve housing outcomes.
• Empower tenants with knowledge and access to support.

Conocimientos

Tenancy management

Property management

Social housing

Community housing

Residential Tenancies Act

Relationship building

Communication

Whānau-centred

Descripción del empleo

Ka Puta Ka Ora Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone can live full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau be the best they can be.

Housing is more than a home. It is the foundation for wellbeing, belonging, stability, and opportunity. Through our housing services, we work alongside whānau, communities, iwi partners, and housing providers to create sustainable housing outcomes that empower people to thrive.

We are seeking an experienced Tenancy Manager to join our team in Napier and oversee a portfolio of social and transitional housing properties across Hawke's Bay.

This role combines tenancy management, property oversight, tenancy sustainment, and stakeholder engagement to support positive housing outcomes for whānau. Working closely with Hāpai Housing, Kā Uruora Kāinga, Mana Ahuriri Trust, and other community and iwi partners, you'll play a key role in creating and maintaining safe, sustainable housing pathways.

This is not a traditional property management role. Our Tenancy Framework recognises that housing is much more than a house. We take a proactive, whānau-centred, and relationship-based approach that focuses on supporting long-term stability, wellbeing, and success for tenants.

Key Responsibilities

• Manage tenancy agreements, occupancy, arrears, and rent reviews
• Coordinate property inspections, maintenance, and compliance requirements
• Build and maintain strong relationships with tenants, whānau, landlords, contractors, and stakeholders
• Support tenancy sustainment through proactive engagement and early intervention
• Ensure homes remain safe, warm, compliant, and fit for purpose
• Work collaboratively with internal and external partners to improve housing outcomes and housing pathways
• Empower tenants through knowledge, understanding, and access to appropriate support

This is a permanent full-time role, 40 hours per week (Monday to Friday).

You are passionate about making a difference through housing and understand the important role stable housing plays in supporting wellbeing and positive life outcomes.

You'll bring:

• Experience in tenancy management, property management, social housing, community housing, or a related field
• Strong knowledge and understanding of the Residential Tenancies Act
• Excellent relationship-building and communication skills
• A whānau-centred, culturally responsive approach to your work
• Strong organisational skills and the ability to manage competing priorities
• A proactive, solutions-focused mindset
• Commitment to supporting sustainable tenancies and housing stability
• The ability to work effectively with diverse communities, iwi partners, and stakeholders
• A current full New Zealand driver's licence
• A current First Aid Certificate, including CPR, or the willingness and ability to obtain one
• Ongoing learning, development, and training opportunities
• Access to a range of staff benefits
• A salary of $76,240.85 - $85,990.20 per annum
• The opportunity to be part of a dedicated and supportive team making a meaningful impact in the community
• Additional leave allowance
• Further benefits and support to set you up for success

Join us and help create sustainable housing outcomes that support whānau to thrive.

Ka Puta Ka Ora Emerge Aotearoa is a for-purpose, charitable organisation that supports the oranga (wellbeing) for tāngata whaiora and whānau.

Which speaks to the role we play in supporting the dignity and mana of people so that they can be well and healthy.

Ka Puta Ka Ora Emerge Aotearoa is a for-purpose, charitable organisation that supports the oranga (wellbeing) for tāngata whaiora and whānau.

Which speaks to the role we play in supporting the dignity and mana of people so that they can be well and healthy.