Tenancy Manager – Ōtautahi Housing Team

Christchurch Methodist Mission; Christchurch; On-site; NZD 65,000 - 95,000; Full time

Job summary

Christchurch Methodist Mission (CMM) invites applications for the Tenancy Manager role in Ōtautahi. You will provide tenancy management services to individuals and whānau living in CMM housing, coordinating maintenance to uphold housing standards, and overseeing the transitional housing portfolio and relationships with property owners.

The role requires a strength-based, compassionate approach, ability to build relationships, work under pressure, and a solid understanding of the Residential

Qualifications

• Strong relationship-building and communication skills.
• Experience or willingness to work within social housing and with diverse communities.
• Understanding of tenancy laws and housing policy; ability to learn and adapt.

Responsibilities

• Provide tenancy management services for individuals and whānau in CMM housing.
• Coordinate maintenance and repairs to maintain housing standards.
• Manage the transitional housing portfolio and relationships with property owners.

Skills

Relationship building

Communication

Tenancy knowledge

Administration tools

Adaptability

Te Tiriti knowledge

Self-management

Driver's license

Tools

Administration tools

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Nāku te rourou | what we bring

Christchurch Methodist Mission (CMM) is a social service agency of Te Hāhi Weteriana o Aotearoa with responsibilty for services throughout Te Patiki Whakatekateka o Waitaha, Te Tai Poutini and Te Tau Ihu.

Our kaupapa serves the youngest to oldest members of our community through early childhood education, social work and psychological support in schools and homes, financial mentoring, housing and homelessness services and WesleyCare our home for kaumātua. With over 300 kaimahi we have an amazing amount of skills to help strengthen our communities.

In Ōtautahi, we provide long-term whānau housing, affordable housing for older people, transitional and youth housing, kaumātua accommodation and support at Whare Tiaki, and a sustaining-tenancies service. Our team offers social support and tenancy management focused on addressing the causes of homelessness and helping clients and whānau secure and maintain stable, long-term housing.

CMM is committed to the 40-year bicultural journey of Te Hāhi Weteriana o Aotearoa and to its own journey towards becoming a Tiriti based organisation. The Mission’s Strategic Plan states: "As citizens of Aotearoa New Zealand we are guided in our mission by Te Tiriti o Waitangi, the covenant which laid the foundations of our life together." The Mission is committed to honouring Te Tiriti in its organisational approach, in its professional development of kaimahi, and in the services that we provide.

Te Tūnga | the role

The Tenancy Manager will have responsibility for providing tenancy management services to individuals and whānau who live or stay in CMM housing in Ōtautahi. The Tenancy Manager will have a role in coordinating the maintenance and repairs of the properties to maintain a good standard of housing. The tenancy manager will also manage the transitional housing portfolio and the relationship CMM has with the property owners.

Nāu te rourou | what you will bring

We're looking for someone who brings a strength-based approach to engaging with whānau and tenants, paired with compassion, courage, flexibility, and the ability to thrive under pressure. You'll excel at building strong relationships, confidently navigating challenging tenancy situations, and drawing on experience within Aotearoa's social housing sector or have a willingness to learn.

A solid understanding of the Residential Tenancies Act 1986, or the motivation to develop it, is essential, as is experience working alongside Community, Iwi/Māori, Pacific organisations and people from diverse cultural backgrounds.

You’ll be skilled in administration and digital tools, be a clear and confident communicator, and have a committed to honouring Te Tiriti o Waitangi in everyday practice.

If you're someone who can self-manage, prioritise effectively, work collaboratively and confidentially within a team, and hold a full, clean driver’s licence, we’d love to hear from you.

Ngā hua ka riro ki a koe | What's in it for you?

The opportunity to:

• work with a Tiriti-inspired organisation that operates an established presence in its field locally, regionally and nationally
• join with us in the hikoi toward anticipated Tiriti-focused outcomes with humility and grace
• access health and wellbeing support through our wellbeing initiatives
• be a part of a fun team and a purposeful organisation who help make a difference in our community.

To be eligible for consideration for this role, you must be a NZ citizen or have a current work visa with no restrictions.