Property Portfolio Coordinator - Customer Regulatory Specialist

Land Information New Zealand; Wellington; On-site; NZD 85,000 - 100,000; Full time

Benefits offered by this job

Wellbeing allowance

Ability to purchase additional leave

Annual Flu Vaccinations

Reduced Health Insurance Premiums

Diverse groups and networks

Paid parental leave top up

Job summary

Land Information New Zealand is seeking a Property Portfolio Coordinator to support a wide range of property management and operational activities in Wellington. You will coordinate maintenance and contractor activity, manage tenancy information, support commercial agreements, and contribute to reporting and process improvement to keep systems accurate and reliable.

The role offers exposure to residential and commercial properties within a collaborative, high‑performing team environment.

Qualifications

• Experience in property management, property administration, facilities management, contract coordination, asset management, or a similar operational role.
• Strong organisational skills and the ability to manage multiple workstreams and competing priorities.
• Experience maintaining accurate records, data, and documentation, with a high level of attention to detail.
• Strong written and verbal communication skills, including the ability to work effectively with a range of stakeholders.
• Confidence using information systems and technology to manage work, analyse information, and produce reports.
• The ability to identify process improvements and contribute to more efficient ways of working.
• A collaborative approach and willingness to support colleagues across a busy team.

Responsibilities

• Coordinate maintenance and contractor activity across a diverse property portfolio.
• Manage property and tenancy information and support commercial agreements.
• Contribute to reporting and process improvements to ensure data accuracy and reliability.
• Support the team across property management life cycle and operational delivery.

Skills

Property management

Contract coordination

Attention to detail

Stakeholder communication

Data management

Process improvement

Team collaboration

Tools

Property management software

Job description

Kōrero mō te tūranga - About the role

The Built Structures team sits within LINZ's Crown Property group and manages a diverse portfolio of Crown-owned buildings and residential properties. Our work spans property and tenancy management, maintenance and compliance, commercial agreements, and stewardship of assets that support a range of government priorities. Following the recent insourcing of the management of our residential portfolio, we're continuing to strengthen capability, improve systems and processes, and build a modern, high‑performing property management function. As our Property Portfolio Coordinator (Customer Regulatory Specialist), you'll provide support across a wide range of property management and operational activities. You'll help coordinate maintenance and contractor activity, manage property and tenancy information, support commercial agreements, contribute to reporting and process improvement, and help ensure our systems and data remain accurate and reliable. Working across the team, you'll gain exposure to almost every aspect of the property management life cycle and play an important role in keeping things running smoothly. This is a great opportunity for someone looking to build broad property management experience in a supportive and varied environment and contribute to the management of a diverse portfolio of residential and commercial properties. You'll join an experienced, Wellington‑based team who enjoy working together, share knowledge freely, and where you'll be encouraged to learn, contribute ideas, and develop your skills.

He pūkenga tou - Skills & Experience

You'll bring a combination of strong organisational skills, attention to detail, and the ability to manage competing priorities across a varied property portfolio. We're looking for someone who can build positive working relationships, enjoys solving problems, and is comfortable working across systems, processes, and operational delivery.

• Experience in property management, property administration, facilities management, contract coordination, asset management, or a similar operational role
• Strong organisational skills and the ability to manage multiple workstreams and competing priorities
• Experience maintaining accurate records, data, and documentation, with a high level of attention to detail
• Strong written and verbal communication skills, including the ability to work effectively with a range of stakeholders
• Confidence using information systems and technology to manage work, analyse information, and produce reports
• The ability to identify process improvements and contribute to more efficient ways of working
• A collaborative approach and willingness to support colleagues across a busy team

It would be an advantage if you have:

• Experience in residential or commercial property management
• Knowledge of contract administration, tenancy management, maintenance coordination, or asset management practices
• Experience using property management, asset management, or facilities management systems
• An understanding of government property portfolios and public sector decision‑making processes

The annual full‑time salary range for this role is $85,000 to $100,000 depending on skills and experience.

Ngā mea e tukuana ana e tātau – What we offer our employees

• Interesting work which impacts Aotearoa as we care for whenua, moana and arawai.
• Wellbeing allowance reimbursement
• Ability to purchase additional leave
• Annual Flu Vaccinations
• Reduced Health Insurance Premiums
• Diverse groups and networks
• If eligible for paid parental leave, you will be entitled to a top up payment for the first 18 weeks of the 26 weeks.
• A minimum of four weeks and three days annual leave

Te Tākinatanga - Our Story

Toitū Te Whenua plays a vital role in understanding, developing, and caring for New Zealand's whenua, moana and arawai (land, sea and waterways). Whether you're developing our products and services to support our customers, managing the Crown estate, engaging with our iwi partners, or helping us be an effective regulator, your contribution can make a difference. Our mahi helps New Zealanders have confidence that the development of our land, communities and country is being planned from an informed and expert position that balances environmental, social, cultural, and economic considerations, now and for future generations.

Our Kia Toipoto Intentions - Public Service Gender, Māori, Pacific and Ethnic Pay Gap Action Plan

Toitū Te Whenua is a diverse team of individuals with different experience and perspectives. This drives our culture and high performance. We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential. As an inclusive and supportive employer, we value difference and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. As an organisation we embrace diversity, encourage work life balance and have a flexible approach to the way we work which means you will quickly feel connected and valued.

You must have the legal right to live and work in New Zealand to be eligible for this position.