Telecoms Field Technician — Company Vehicle & Growth

Placements24; Queenstown; Vor Ort; NZD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Company vehicle

Tools provided

Medical aid

Retirement fund

Training program

Career growth opportunities

Zusammenfassung

Placements24 is seeking a Telecoms Field Technician to join our client in Queenstown, NZ. This hands-on role installs, maintains, and repairs telecom services for residential and business customers, primarily on-site.

You will diagnose faults, activate services, and educate customers while adhering to safety policies. You will manage daily schedules, work independently, and coordinate with dispatch for field issues.

Qualifikationen

• High School Diploma or equivalent; telecom/electronics cert is a strong plus.
• Minimum 2 years in field service or technical support in telecom.
• Experience installing/troubleshooting broadband (DSL, Fiber), VoIP, or TV.
• Familiarity with telecom cabling, connectors, and testing gear.
• Solid TCP/IP understanding and customer-facing communication.
• Valid driver"s license with clean record.
• Able to work evenings/weekends as needed.

Aufgaben

• Install, connect, and activate telecommunications services at customer premises.
• Perform routine maintenance and troubleshooting on customer premises equipment and cabling.
• Diagnose and repair faults in telecom lines and equipment, ensuring prompt resolution.
• Respond to service calls and emergency repair requests in a timely fashion.
• Educate customers on the use of installed services and equipment.
• Complete paperwork, work orders, and service reports accurately and promptly.
• Adhere to safety policies; manage inventory of tools and materials.
• Collaborate with dispatch and tech support to resolve complex issues.
• Represent the company professionally in all customer interactions.

Kenntnisse

Technical aptitude

Problem-solving

Customer service

Independent work

Valid driver"s license

Ausbildung

High School Diploma or equivalent

Telecommunications/electronics cert (advantage)

Tools

Broadband testing equipment

Cable testers

Network troubleshooting tools

Jobbeschreibung

Placements24 is seeking a Telecoms Field Technician to join our client in Queenstown, NZ. This hands-on role installs, maintains, and repairs telecom services for residential and business customers, primarily on-site.

You will diagnose faults, activate services, and educate customers while adhering to safety policies. You will manage daily schedules, work independently, and coordinate with dispatch for field issues.