Telecom Field Technician - Vehicle, Training & Benefits

Placements24; Queenstown; Sur place; NZD 30 000 - 47 000; Plein temps

Avantages offerts par ce poste

Overtime bonuses

Company vehicle

Health insurance

Training & certification

Team environment

Retirement plan

Paid time off

Résumé du poste

Placements24 is seeking a Field Service Technician in Queenstown to install, maintain and repair telecom equipment at customer sites. You will diagnose issues, configure devices and ensure service quality while following safety standards.

Ideal candidates are technically adept with broadband, VoIP and basic networking, can work independently, and communicate clearly with customers. A valid driver's license and flexible hours including weekends are required, with a company vehicle provided.

Qualifications

• Proven experience as Field Service Technician or similar.
• Strong technical aptitude with telecom hardware/software.
• Knowledge of broadband technologies (DSL, Cable, Fiber) and VoIP.
• Excellent customer service and communication skills.
• Valid driver's license with clean record.
• Ability to work independently and manage time.
• Willingness to work flexible hours including weekends.
• Physical ability to climb ladders, crawl and lift moderate weight.

Responsabilités

• Install, configure, and troubleshoot telecom equipment at customer sites.
• Perform routine maintenance and diagnostic checks on customer premise equipment and network access points.
• Respond to service calls to resolve connectivity issues.
• Educate customers on using installed equipment and services.
• Adhere to safety protocols and procedures during field operations.
• Maintain accurate records of service calls and inventory using mobile devices.
• Collaborate with dispatch and technical support for efficient service delivery.
• Identify opportunities for upselling additional services or equipment.
• Ensure company vehicles and tools are maintained.

Connaissances

Field service

Telecom hardware

Broadband tech

VoIP

Networking basics

Customer service

Problem solving

Time management

Safe driving

Outils

Diagnostic software

Hand tools

Testing equipment

Description du poste

Placements24 is seeking a Field Service Technician in Queenstown to install, maintain and repair telecom equipment at customer sites. You will diagnose issues, configure devices and ensure service quality while following safety standards.

Ideal candidates are technically adept with broadband, VoIP and basic networking, can work independently, and communicate clearly with customers. A valid driver's license and flexible hours including weekends are required, with a company vehicle provided.