Teen Support Worker for Special Needs (12-hour Shifts)

Qjumpers; Auckland; On-site; NZD 33,000 - 41,000; Full time

Job summary

Qjumpers in Auckland is seeking compassionate Support Workers to provide high-quality care for four clients aged 8-17 living with special needs. Shifts include 12-hour blocks (7am–7pm or 7pm–7am), with part-time and full-time options and a minimum of 30 hours per week.

Applicants should have NZQA Level 3 Health and Wellbeing or relevant experience, strong interpersonal and caregiving skills, and excellent communication and time management. A NZ driver’s licence is preferred.

Qualifications

• Must have either a Level 3 NZQA Health and Wellbeing qualification (or higher) or relevant experience supporting children or individuals with special needs.
• Excellent interpersonal and caregiving skills with a strong focus on quality driven service delivery.
• Strong communication skills, both written and oral.
• Strong time management and organisational skills.
• A reasonable level of wellbeing and fitness to perform the requirements of the role.
• Personal qualities of initiative, integrity, reliability, resilience and self-confidence.
• Availability to work a permanent 12-shift schedule.
• A current full New Zealand driver’s licence and access to a personal vehicle is preferred.

Responsibilities

• Provide daily living support to tamariki and rangatahi in line with their individual Support Plans, promoting independence and wellbeing.
• Work collaboratively with the Child Wellbeing Team to implement, review, and evaluate each child's progress toward their goals, escalating concerns when needed.
• Complete objective, professional, and timely client records to support quality service delivery.
• Complete mandatory training and achieve NZQA requirements while applying new knowledge and skills to improve care outcomes.
• Maintain clear communication with tamariki, whānau, and colleagues, while respecting professional boundaries, privacy, and confidentiality.

Skills

Interpersonal skills

Caregiving

Time management

Communication

Reliability

Education

NZQA Level 3 Health & Wellbeing

Job description

Qjumpers in Auckland is seeking compassionate Support Workers to provide high-quality care for four clients aged 8-17 living with special needs. Shifts include 12-hour blocks (7am–7pm or 7pm–7am), with part-time and full-time options and a minimum of 30 hours per week.

Applicants should have NZQA Level 3 Health and Wellbeing or relevant experience, strong interpersonal and caregiving skills, and excellent communication and time management. A NZ driver’s licence is preferred.