Technician

Smith And Smith; Manawatū-Whanganui; On-site; NZD 30,000 - 46,000; Part time

Benefits offered by this job

Empowering leadership

Top-quality gear

Wellness that works

Rewarding you

$200 annual wellbeing fund

Birthday leave

Support for new parents

Give back to your community

Career development

Global opportunities

Job summary

Smith & Smith Palmerston North is seeking an Autoglass Technician to repair, replace and recalibrate vehicle glass using modern tools. You will engage with customers, provide expert advice, and promote value-added services while delivering top-quality workmanship.

We offer extensive on-the-job training toward a National Certificate in Automotive Reglazing (Level 3) NZQF, a supportive team environment, and opportunities to grow through career development and even paid overseas assignments within

Qualifications

• No prior Autoglass repair and replacement experience is necessary as training is provided.
• Excellent customer service mindset and communication in English.
• Must be able to lift heavy items (25kg) and work a physically active day.
• Clean driver’s license and unrestricted rights to work in New Zealand.
• Willingness to complete a pre-employment drug and alcohol test.

Responsibilities

• Repair, replace and recalibrate vehicle glass using modern tools and technology.
• Provide expert advice to customers and upsell value-added products and services.
• Be the face of our service, delivering a great customer experience.
• Participate in comprehensive on-the-job training to earn a National Certificate in Automotive Reglazing (Level 3) NZQF.

Skills

Hands-on

Customer service

Communication skills

Driver's license

Right to work in NZ

Drug test willingness

Job description

The Opportunity:

Join us as an Autoglass Technician and become a key player in keeping people safe on the road. In this hands-on role, you will repair, replace, and recalibrate vehicle glass using cutting-edge tools and technology—delivering top-quality workmanship every time.

You’ll also be the face of our service, working directly with customers to provide expert advice, offer value-added products, and ensure every interaction is a great one. Your commitment to exceptional customer service will make a real difference.

We offer career development and experiences you won’t find anywhere else. Our technicians get opportunities for paid short-term overseas assignments – this year alone, we’ve had team members working in Australia and Sweden! You’ll also get a chance to earn while you learn, completing a nationally recognised qualification on the job – all paid for.

Whether you're an experienced technician or ready to start a new and exciting career path, we offer a supportive team environment, comprehensive training, and opportunities to grow with us.

• Location: Smith&Smith Palmerston North
• Hours: 30 hours, rostered across the week (Mondays to Sundays)

What we’re looking for

• Motivated people with a passion for hands-on work, and a genuine interest in advancing technical skills with a keen eye for detail.
• No prior Autoglass repair and replacement experience is necessary as we provide comprehensive training.
• A passion for exceptional customer service.
• Excellent communication skills in English and the ability to upsell value-added products and services.
• Physical capability to repetitively lift heavy items (25kg) during a normal working day.
• A clean driver's license (restricted or full class) is a minimum requirement.
• You must have unrestricted rights to work in New Zealand.
• Must be willing to complete a drug and alcohol pre-employment test as part of our selection process.

What we offer

• Empowering leadership – Work with leaders who support, encourage, and help you grow. Full training towards a National Certificate in Automotive Reglazing (Level 3) NZQF and ongoing support to develop your knowledge, confidence and experience.
• Top-quality gear – We’ll provide your workwear and access to industry-leading tools and equipment.
• Wellness that works – Enjoy a comprehensive wellness programme, including free day-to-day health cover through Southern Cross to help you stay healthy and keep costs down.
• Rewarding you – Access to a fantastic rewards programme.
• $200 annual wellbeing fund – Use it for anything that supports your wellbeing, like gym memberships, health costs, sports gear, self-development classes, or even a relaxing spa day.
• Birthday leave – A paid day off on your birthday.
• Support for new parents – Receive 10 days of paid leave to attend appointments or spend quality time bonding with your new family.
• Give back to your community – Take a paid day each year to volunteer and make a difference in your local area.
• Career development – We’re committed to helping you grow, with ongoing training and development opportunities.
• Global opportunities – As part of the Belron® group, you’ll have access to career pathways not just across New Zealand, but around the world.

About us – Belron New Zealand (Smith&Smith®, Laser® and Exceed)

Belron® is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees.

Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith®, Laser® and Exceed. Smith&Smith® is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware.

At Belron New Zealand, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are. We also take our role in society seriously and are proud to have been awarded a Gold 2026 EcoVadis Sustainability Rating – putting us in the top 5% of global companies for social, environmental, and ethical performance.