Tech-Savvy Retail CSR | Help Customers, Solve Issues

Noel Leeming; Hibiscus Coast; On-site; NZD 42,000 - 54,000; Part time

Benefits offered by this job

Team Card

Here for Good Leave

Birthday Leave

Counseling

Career Progression

Job summary

Noel Leeming is seeking a Customer Service Representative in Auckland to support customers at the counter with payments, queries, and sales questions. You will assist with service repairs, handle inquiries, and contribute to a positive shopping experience.

The role emphasizes friendly phone and in-person communication, learning our systems quickly, and being a dependable team player who delivers memorable service.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Excellent communication skills.
• A positive, can-do attitude.
• Ability to undertake heavy lifting, climb ladders and be on your feet for long periods.
• Passion for helping others and your team.
• Experience using a point of sales system is beneficial.
• An interest in tech.

Responsibilities

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Retail experience

Customer-facing experience

Strong communication skills

Team player

Tech interest

Tools

POS system

Job description

Noel Leeming is seeking a Customer Service Representative in Auckland to support customers at the counter with payments, queries, and sales questions. You will assist with service repairs, handle inquiries, and contribute to a positive shopping experience.

The role emphasizes friendly phone and in-person communication, learning our systems quickly, and being a dependable team player who delivers memorable service.