Tech-Savvy Customer Care Specialist

The Warehouse Group; Auckland; On-site; NZD 45,000 - 55,000; Full time

Benefits offered by this job

Team Card

Here for Good Leave

Birthday Leave

Counseling

Career Progression

Job summary

Noel Leeming is part of The Warehouse Group and is seeking a Customer Service Representative to assist customers at the counter with payments, hire purchases, and credit applications, and to support repairs and sales inquiries.

You will need strong interpersonal skills, a friendly phone manner, and the ability to learn computer systems while delivering excellent service and contributing to a memorable customer experience. This is a full-time, on-site role with progression opportunities.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role
• Ability to undertake heavy lifting, climb ladders and be on your feet for long periods
• A passion for helping others and your team
• Experience using a point of sale system is beneficial
• Interest in tech

Responsibilities

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications
• Helping with service repairs and sales inquiries
• Proactively addressing and resolving customer concerns
• Supporting administrative tasks

Job description

Noel Leeming is part of The Warehouse Group and is seeking a Customer Service Representative to assist customers at the counter with payments, hire purchases, and credit applications, and to support repairs and sales inquiries.

You will need strong interpersonal skills, a friendly phone manner, and the ability to learn computer systems while delivering excellent service and contributing to a memorable customer experience. This is a full-time, on-site role with progression opportunities.