Tech-Savvy Customer Experience Specialist

Noel Leeming; Pukekohe; On-site; NZD 29,000 - 34,000; Full time

Benefits offered by this job

Discount card

Volunteer leave

Birthday leave

Counseling

Career progression

More benefits

Job summary

Noel Leeming is seeking a Customer Service Representative in Auckland to assist customers at the counter with payments, hire purchases and credit applications, and to handle service inquiries. You will resolve issues, support administrative tasks, and contribute to delivering a memorable shopping experience for technology lovers.

The role requires strong communication, a friendly phone manner, and the ability to work Mon-Fri 8:30am-4:00pm, with lifting and you will be on your feet most of the

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Excellent Communication Skills.
• A positive, can-do attitude.
• The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time.
• Experience using a point of sales system is beneficial.
• An interest in tech.

Responsibilities

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Customer service

Communication

Interpersonal skills

Tech interest

Phone etiquette

Tools

POS system

Job description

Noel Leeming is seeking a Customer Service Representative in Auckland to assist customers at the counter with payments, hire purchases and credit applications, and to handle service inquiries. You will resolve issues, support administrative tasks, and contribute to delivering a memorable shopping experience for technology lovers.

The role requires strong communication, a friendly phone manner, and the ability to work Mon-Fri 8:30am-4:00pm, with lifting and you will be on your feet most of the