Tech-Savvy Customer Service Specialist | Retail Support

SmartRecruiters, Inc.; Pukekohe; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Warehouse discount

Here for Good Leave

Birthday Leave

Counseling

Career progression

Job summary

Noel Leeming, part of The Warehouse Group, is seeking a Customer Service Representative in Auckland to join a busy retail team. Hours are Monday to Friday, 8:30am to 4:00pm, with duties spanning payments, hire purchases, credit applications, repairs support, and sales inquiries.

Ideal candidates will have retail or guest-facing experience, a friendly phone manner, strong written and verbal communication, and a genuine interest in technology.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time.
• A passion for helping others and your team.
• Experience using a point of sales system is beneficial.
• An interest in tech.

Responsibilities

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Retail experience

Customer-facing

POS system

Tech interest

Heavy lifting

Climb ladders

Tools

POS system

Job description

Noel Leeming, part of The Warehouse Group, is seeking a Customer Service Representative in Auckland to join a busy retail team. Hours are Monday to Friday, 8:30am to 4:00pm, with duties spanning payments, hire purchases, credit applications, repairs support, and sales inquiries.

Ideal candidates will have retail or guest-facing experience, a friendly phone manner, strong written and verbal communication, and a genuine interest in technology.