Tech-Savvy Customer Service Specialist | Retail Support

SmartRecruiters, Inc.

Pukekohe

On-site

NZD 42,000 - 52,000

Full time

4 days ago
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Benefits offered by this job

Warehouse discount
Here for Good Leave
Birthday Leave
Counseling
Career progression

Job summary

Noel Leeming, part of The Warehouse Group, is seeking a Customer Service Representative in Auckland to join a busy retail team. Hours are Monday to Friday, 8:30am to 4:00pm, with duties spanning payments, hire purchases, credit applications, repairs support, and sales inquiries.

Ideal candidates will have retail or guest-facing experience, a friendly phone manner, strong written and verbal communication, and a genuine interest in technology.

Qualifications

  • Proven experience in retail, hospitality, or a customer-facing role.
  • The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time.
  • A passion for helping others and your team.
  • Experience using a point of sales system is beneficial.
  • An interest in tech.

Responsibilities

  • Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
  • Helping with service repairs and sales inquiries.
  • Proactively addressing and resolving customer concerns.
  • Supporting administrative tasks.

Skills

Retail experience
Customer-facing
POS system
Tech interest
Heavy lifting
Climb ladders

Tools

POS system

Job description

Noel Leeming, part of The Warehouse Group, is seeking a Customer Service Representative in Auckland to join a busy retail team. Hours are Monday to Friday, 8:30am to 4:00pm, with duties spanning payments, hire purchases, credit applications, repairs support, and sales inquiries.

Ideal candidates will have retail or guest-facing experience, a friendly phone manner, strong written and verbal communication, and a genuine interest in technology.

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