Tech-Savvy Customer Service Pro (Weekend Shifts)

The Warehouse Group

Auckland

On-site

NZD 40,000 - 54,000

Part time

8 hours ago
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Benefits offered by this job

Team Card
Here for Good Leave
Birthday Leave
Counseling: Benestar
Career progression

Job summary

Noel Leeming is seeking a Customer Service Representative to greet customers, handle payments and provide friendly, tech-aware support at the store in Auckland. The role emphasizes problem solving, effective communication, and teamwork to deliver a memorable shopping experience.

The position involves weekend shifts, phone interactions, and handling admin tasks, with opportunities for growth within The Warehouse Group family.

Qualifications

  • Experience in retail, hospitality or customer-facing roles.
  • Strong interpersonal and communication skills.
  • Ability to stay calm under pressure.
  • Willingness to learn computer systems and technology.
  • Team player with friendly attitude.

Responsibilities

  • Assist customers at the counter with payments, hire purchases and credit applications.
  • Support service repairs and sales inquiries.
  • Proactively address and resolve customer concerns.
  • Support administrative tasks.

Skills

Customer service
Communication
Problem solving
Teamwork
Tech-savvy
Phone etiquette

Tools

POS system

Job description

Noel Leeming is seeking a Customer Service Representative to greet customers, handle payments and provide friendly, tech-aware support at the store in Auckland. The role emphasizes problem solving, effective communication, and teamwork to deliver a memorable shopping experience.

The position involves weekend shifts, phone interactions, and handling admin tasks, with opportunities for growth within The Warehouse Group family.

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