Tech-Savvy Customer Service Pro (Weekend Shifts)

The Warehouse Group; Auckland; On-site; NZD 40,000 - 54,000; Part time

Benefits offered by this job

Team Card

Here for Good Leave

Birthday Leave

Counseling: Benestar

Career progression

Job summary

Noel Leeming is seeking a Customer Service Representative to greet customers, handle payments and provide friendly, tech-aware support at the store in Auckland. The role emphasizes problem solving, effective communication, and teamwork to deliver a memorable shopping experience.

The position involves weekend shifts, phone interactions, and handling admin tasks, with opportunities for growth within The Warehouse Group family.

Qualifications

• Experience in retail, hospitality or customer-facing roles.
• Strong interpersonal and communication skills.
• Ability to stay calm under pressure.
• Willingness to learn computer systems and technology.
• Team player with friendly attitude.

Responsibilities

• Assist customers at the counter with payments, hire purchases and credit applications.
• Support service repairs and sales inquiries.
• Proactively address and resolve customer concerns.
• Support administrative tasks.

Skills

Customer service

Communication

Problem solving

Teamwork

Tech-savvy

Phone etiquette

Tools

POS system

Job description

Noel Leeming is seeking a Customer Service Representative to greet customers, handle payments and provide friendly, tech-aware support at the store in Auckland. The role emphasizes problem solving, effective communication, and teamwork to deliver a memorable shopping experience.

The position involves weekend shifts, phone interactions, and handling admin tasks, with opportunities for growth within The Warehouse Group family.