Tech-Savvy Retail Customer Service Specialist

Noel Leeming; Auckland; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Discount card

Volunteer leave

Birthday leave

Counseling

Career progression

Plus loads more

Job summary

Noel Leeming is seeking a Customer Service Representative to assist customers at the counter, process payments, and support repairs and sales inquiries.

You'll need excellent communication, a friendly phone manner, and a passion for technology, with a willingness to learn computer systems and work Sunday to Thursday.

Join a team focused on delivering a memorable shopping experience and take part in a supportive, customer‑driven environment with staff discounts and progression opportunities.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Excellent communication skills.
• Ability to lift heavy items and stand for long periods.
• Positive, can-do attitude and teamwork.
• Interest in technology and willingness to learn computer systems.
• Experience with POS systems is beneficial.
• Strong interpersonal skills under pressure.

Responsibilities

• Assisting customers at the counter with payments, hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Customer-facing experience

Excellent communication

Positive, can-do attitude

Heavy lifting & standing

Helping others

POS system experience

Interest in tech

Tools

POS system

Job description

Noel Leeming is seeking a Customer Service Representative to assist customers at the counter, process payments, and support repairs and sales inquiries.

You'll need excellent communication, a friendly phone manner, and a passion for technology, with a willingness to learn computer systems and work Sunday to Thursday.

Join a team focused on delivering a memorable shopping experience and take part in a supportive, customer‑driven environment with staff discounts and progression opportunities.