Tech-Forward Customer Service Rep (Retail)

Noel Leeming; Christchurch; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Warehouse Group discount

Here for Good Leave

Birthday Leave

Counseling

Career progression

Plus loads more!

Job summary

Noel Leeming in Christchurch is seeking a Customer Service Representative who thrives on solving problems and delivering a memorable shopping experience. You will assist customers with payments and credit applications, handle inquiries, and support repairs and services in a fast-paced retail environment.

This role requires strong communication, a calm demeanor under pressure, and the ability to learn POS systems quickly.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Strong interpersonal and communication skills.
• Able to lift heavy items and stand for long periods.
• Friendly phone manner and solid written/verbal communication.
• Interest in tech and quick learner of computer systems.

Responsibilities

• Assisting customers at the counter with payments, hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Retail experience

Excellent communication

Positive attitude

Physical stamina

Team player

Interest in technology

Tools

Point of Sale (POS) System

Job description

Noel Leeming in Christchurch is seeking a Customer Service Representative who thrives on solving problems and delivering a memorable shopping experience. You will assist customers with payments and credit applications, handle inquiries, and support repairs and services in a fast-paced retail environment.

This role requires strong communication, a calm demeanor under pressure, and the ability to learn POS systems quickly.