Casual Customer Service & Payments Support

The Warehouse Group; Ōtara-Papatoetoe; Sur place; NZD 30 307 000 - 33 062 000; Temps partiel

Avantages offerts par ce poste

Warehouse Group discount

Leave for volunteering (Here for Good)

Birthday leave

Counseling services

Career progression

Résumé du poste

The Warehouse Group’s Noel Leeming brand in Auckland is seeking a Customer Service Representative. This casual role has no set hours per week and focuses on helping customers at the counter, handling payments, hire purchases, credit apps, repairs, and sales inquiries while proactively resolving issues.

You’ll need strong interpersonal skills, a calm demeanor under pressure, a friendly phone manner, good written and verbal communication, and an enthusiasm for technology.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Excellent communication skills in person and over the phone.
• Ability to stay calm under pressure and resolve issues.

Responsabilités

• Assist customers at the counter with payments, hire purchases, and credit applications.
• Help with service repairs and sales inquiries.
• Proactively address and resolve customer concerns.
• Support administrative tasks and maintain records.

Connaissances

Interpersonal skills

Retail experience

Excellent communication

Team player

Tech interest

Outils

POS system

Description du poste

The Warehouse Group’s Noel Leeming brand in Auckland is seeking a Customer Service Representative. This casual role has no set hours per week and focuses on helping customers at the counter, handling payments, hire purchases, credit apps, repairs, and sales inquiries while proactively resolving issues.

You’ll need strong interpersonal skills, a calm demeanor under pressure, a friendly phone manner, good written and verbal communication, and an enthusiasm for technology.