Tech-Savvy Customer Care Specialist (Fixed-Term)

Noel Leeming; Hibiscus Coast; On-site; NZD 40,000 - 50,000; Full time

Benefits offered by this job

Discount card

Here for Good Leave

Birthday Leave

Counseling services

Career progression

Job summary

Noel Leeming in New Zealand is hiring a Customer Service Representative for a fixed-term role ending 28 August 2027. You will assist customers at the counter, support payments queries, and help with service repairs and sales inquiries.

You will resolve customer concerns, handle administrative tasks, and work as part of a friendly team that values great service and technology products. A positive phone manner and clear communication are essential in this busy retail setting.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Ability to undertake heavy lifting, climb ladders and be on your feet for long periods.
• Passion for helping others and your team.
• Experience using a point of sale system is beneficial.
• An interest in tech.

Responsibilities

• Assist customers at the counter with questions about payments (hire purchases/credit).
• Help with service repairs and sales inquiries.
• Proactively address and resolve customer concerns.
• Support administrative tasks.

Skills

Customer service

Communication skills

Phone etiquette

Tech interest

Point of sale experience

Tools

Point of sale system

Job description

Noel Leeming in New Zealand is hiring a Customer Service Representative for a fixed-term role ending 28 August 2027. You will assist customers at the counter, support payments queries, and help with service repairs and sales inquiries.

You will resolve customer concerns, handle administrative tasks, and work as part of a friendly team that values great service and technology products. A positive phone manner and clear communication are essential in this busy retail setting.