Tech-Savvy CSR: Payments, Repairs & Service

Thewarehousegroup1; Hastings; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team Card discount

Here for Good Leave

Birthday Leave

Counseling services through Benestar

Career progression

Job summary

Noel Leeming in Hastings is seeking a Customer Service Representative who loves solving problems and delivering a memorable shopping experience. You will assist customers at the counter with questions about payments, hire purchases and credit applications, help with service repairs and sales inquiries, and support administrative tasks.

This role suits someone with retail or customer-facing experience, excellent communication skills, a positive can-do attitude, and an interest in technology.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role
• Excellent Communication Skills
• A positive, can-do attitude
• The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time
• A passion for helping others and your team
• Experience using a point of sales system is beneficial
• An interest in tech

Responsibilities

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Customer service

Communication skills

Positive attitude

Lifting & stamina

Team player

Tech interest

POS experience

Tools

POS system

Job description

Noel Leeming in Hastings is seeking a Customer Service Representative who loves solving problems and delivering a memorable shopping experience. You will assist customers at the counter with questions about payments, hire purchases and credit applications, help with service repairs and sales inquiries, and support administrative tasks.

This role suits someone with retail or customer-facing experience, excellent communication skills, a positive can-do attitude, and an interest in technology.