Support Worker - North Shore (Behavioural Support)

IHC New Zealand; Auckland; Vor Ort; NZD 34.000 - 42.000; Vollzeit

Benefits dieser Stelle

Training & Certification support

Long service leave

Refer a friend bonus

Employee assistance program

Zusammenfassung

IDEA Services supports adults with intellectual disabilities to live in their own homes and engage with their communities in New Zealand. We are a leading provider delivering person-centred support and training. This role focuses on empathy, safety, and independence for people in care settings.

We offer full training, strong team support, and opportunities for career development within IDEA Services. The role includes flexible shifts, with weekend work and a pathway to qualification certificates

Qualifikationen

• Previous experience supporting people with complex behavioural needs is beneficial but not essential.
• Flexibility to work rostered shifts including days, evenings, sleepovers and weekends.
• A calm and confident approach when supporting people through challenging situations.
• Comfortable and proficient using computers and tablets as part of daily work.
• Strong, clear written and verbal communication skills.
• Physically able to support people with activities in the community, including daily walks and gym programmes, and respond safely when situations become heightened.

Aufgaben

• Building independence: Help people grow their daily living skills, from catching public transport to cooking their own meals.
• Supporting daily life: Assist with personal care routines such as showering, getting dressed, taking medication and looking after their own home.
• Pursuing goals and interests: Encourage and support people to engage in their interests, hobbies, and personal goals.
• Staying healthy and well: Support healthy choices and overall wellbeing in a way that works for each person.
• Supporting complex behaviours: Provide calm, consistent support utilising positive behaviour strategies while ensuring dignity, safety, and respect.
• Creating connections: Support and strengthen relationships with whānau, colleagues, and the wider community.

Kenntnisse

Calm under pressure

Clear communication

Empathy

Adaptability

Computer literacy

Ausbildung

NZ Driver's Licence

Tools

Computers & tablets

Jobbeschreibung

• Flexibility to work the full range of shifts is required: days, evenings and sleepover shifts.
• Availability for regular weekend shifts is required - one weekend a fortnight, both days.

• Full or part time opportunities
• Flexibility to work the full range of shifts is required: days, evenings and sleepover shifts.
• Availability for regular weekend shifts is required - one weekend a fortnight, both days.
• $24.68 - $30.13 per hour depending on relevant qualifications

About the role | Mō te tūnga

We're looking for a calm, confident Support Worker who can provide consistent support to people with complex behavioural needs. You'll support people to manage emotions, stay safe, build independence and work towards their goals. Full training will be provided, with a strong team around you.

This role is about being there when things get tough and supporting people to work through challenges while maintaining their dignity, safety and independence. If you're patient, resilient and able to stay calm under pressure, we'd love to hear from you.

Your Responsibilities Include

• Building independence: Help people grow their daily living skills, from catching public transport to cooking their own meals.
• Supporting daily life: Assist with personal care routines such as showering, getting dressed, taking medication and looking after their own home.
• Pursuing goals and interests: Encourage and support people to engage in their interests, hobbies, and personal goals.
• Staying healthy and well: Support healthy choices and overall wellbeing in a way that works for each person.
• Supporting complex behaviours: Provide calm, consistent support utilising positive behaviour strategies while ensuring dignity, safety, and respect.
• Creating connections: Support and strengthen relationships with whānau, colleagues, and the wider community.

Check out our website to learn more: Become a Support Worker

What you will bring | Ngā pūmanawatanga ōu

• Previous experience supporting people with complex behavioural support needs is beneficial but not essential, as full training will be provided.
• Flexibility to work rostered shifts including days, evenings, sleepovers and weekends.
• A calm and confident approach when supporting people through challenging or heightened situations.
• Comfortable and proficient using computers and tablets as part of your daily work.
• Strong, clear written and verbal communication skills.
• Physically able to support people with activities in the community, including daily walks and gym programmes, and respond safely when situations become heightened.
• A full NZ driver's licence.

What's in it for you? | Nōu te rourou

• $24.68 - $30.13 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme.
• FREEEmployee Assistance programme service anytime you need health and wellbeing support.

About us | Mō mātou

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community. IDEA Services Ltdis an accredited Immigration AEWV employer.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work.