Support Worker

Ka Puta Ka Ora Emerge Aotearoa; Hamilton; On-site; NZD 36,000 - 43,000; Full time

Benefits offered by this job

Wellbeing support

Staff discounts

Generous leave

Training & development

Inclusive teams

Career growth

Hourly pay

Job summary

Ka Puta Ka Ora Emerge Aotearoa is seeking a permanent Support Worker for the Rototuna Rd ID Service in Rototuna, Hamilton. The role involves supporting tāngata whaikaha with intellectual disabilities across a 24/7 roster, including early, late, and sleepover shifts.

You will help people develop daily living skills, increase independence, participate in community activities, and follow individual support plans while keeping thorough records.

Qualifications

• NZ Certificate in Health and Wellbeing Level 4 or equivalent, or commitment to obtaining.
• Proven experience supporting tāngata whaikaha with intellectual disabilities.
• Ability to work with people with complex support needs.
• Willingness to rotate roster including weekends and sleepovers.
• Ability to demonstrate decision-making and crisis response.
• Strong written and verbal communication; CPR certification preferred.

Responsibilities

• Develop daily living skills and independence with participants.
• Support community participation, social connections, and activities.
• Follow support plans and contribute to positive outcomes.
• Maintain accurate documentation and report wellbeing changes.
• Collaborate with whānau, colleagues, and external providers.
• Promote a safe, respectful, person-centred environment.

Skills

Patient

Adaptable

Teamwork

Calm under pressure

Good communication

Crisis decision-making

First Aid CPR

Education

NZ Certificate in Health and Wellbeing Level 4

Tools

Basic computer literacy

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Support tāngata whaikaha (people with disabilities) to build independence, develop life skills, and achieve meaningful goals in their community.

Ka Puta Ka Ora Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau (families) be the best they can be.

We have a permanent Support Worker opportunity within our Rototuna Rd ID Service, supporting both our Residential and Supported Independent Living (SIL) mobile team in Rototuna, Hamilton. This role supports tāngata whaikaha with intellectual disabilities to live meaningful lives and achieve their goals while working across a 24/7 roster, including shifts from 6.30am to 3.00pm, 2.30pm to 11.00pm, and 11.00pm to 7.00am sleepover shifts.

You will:

• Support people to develop daily living skills and increase independence.
• Assist with community participation, social connections, and meaningful activities.
• Follow individual support plans and contribute to positive outcomes.
• Maintain accurate documentation and report any changes in wellbeing.
• Work collaboratively with whānau, colleagues, and external providers.
• Promote a safe, respectful, and person-centred environment.

You're patient, adaptable, and enjoy supporting people to achieve their goals. You remain calm under pressure, work well as part of a team, and take a positive, respectful approach when supporting people with diverse needs.

You will bring:

• NZ Certificate in Health and Wellbeing Level 4 (or equivalent), or a commitment to obtaining the relevant qualification within the required timeframe.
• Proven experience supporting tāngata whaikaha with Intellectual Disabilities.
• Ability to work effectively with people who have complex support needs.
• Flexibility to work a rotating roster, including weekends, evenings, and sleepover shifts.
• Ability to demonstrate effective decision-making and response in crisis situations.
• Strong written and verbal communication skills, along with basic computer literacy.
• Must hold and maintain First Aid certification including CPR, or be willing and able to complete this.

Join a supportive team where every day brings the opportunity to make a meaningful difference.

We offer:

• Pay rate of $25.67 - $30.52 per hour.
• Access to extensive wellbeing support, including counselling, budgeting advice, coaching services, and mental health workshops to support your hauora (wellbeing) and personal growth.
• Staff discounts with Southern Cross Health, PB Tech, Harvey Norman, Anytime Fitness, and more.
• Generous leave entitlements, including wellbeing leave, cultural leave, and study leave where applicable.
• Ongoing training and development opportunities.
• Inclusive and supportive teams grounded in Te Tiriti o Waitangi (The Treaty of Waitangi) and our Pou.
• Opportunities to grow within one of Aotearoa's largest for-purpose organisations.