Student Experience & Programme Administrator

Auckland University of Technology; Auckland; On-site; NZD 62,000 - 81,000; Full time

Job summary

Auckland University of Technology (AUT) is seeking a motivated and conscientious programme administrator to join the Faculty’s programme administration team. In this fixed-term, full-time role, you’ll be the key contact for students and staff, supporting all stages of the student journey from admission and enrolment through to graduation.

Based at AUT's City Campus, you’ll deliver efficient administration, course guidance and peak enrolment planning, while upholding AUT’s commitments to Te

Qualifications

• Proven tertiary experience in a similar role/field.
• Genuine passion for delivering an outstanding customer experience.
• Initiative, attention to detail, and problem-solving skills.
• Great inter-personal skills with the ability to balance responsibilities while contributing to team goals.
• Commitment to equity, diversity and inclusion and supportive of AUT’s Te Tiriti journey.

Responsibilities

• Support all aspects of the student journey from admission and enrolment through to graduation.
• Deliver effective administration processes and course guidance.
• Manage peak enrolment periods and navigate programme regulations to ensure accurate information.
• Be a key contact for students and staff, contributing to an inclusive, student-centred journey.

Skills

Tertiary experience

Customer experience

Attention to detail

Interpersonal skills

Problem solving

Equity & inclusion

Job description

Auckland University of Technology (AUT) is seeking a motivated and conscientious programme administrator to join the Faculty’s programme administration team. In this fixed-term, full-time role, you’ll be the key contact for students and staff, supporting all stages of the student journey from admission and enrolment through to graduation.

Based at AUT's City Campus, you’ll deliver efficient administration, course guidance and peak enrolment planning, while upholding AUT’s commitments to Te