Strategic Account Director

The Creative Store - New Zealand; Auckland; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Company car

Commission

Job summary

The Creative Store - New Zealand in Auckland is seeking a Strategic Account Director to lead the day-to-day commercial and service relationships for a key client, translating requirements into SOPs, KPIs, reporting, invoicing and mobilisation cadences.

You will protect delivery promises, maintain proactive communication, and act as the primary salesperson for opportunities within the account while pursuing new and strategic growth across related sectors.

Qualifications

• Proven experience in key account management, client services, sales or commercial project delivery.

Responsibilities

• Own the day-to-day commercial and service relationship for a key client.
• Translate client requirements into SOPs, KPIs, reporting, invoicing and mobilisation cadences.
• Ensure the business delivers on its promises and maintains proactive communication.
• Act as the primary salesperson for opportunities within the existing account and focus on new and strategic opportunities.

Skills

Key account management

Client services

Sales

Cross-functional coordination

Job description

Our client is a sourcing partner for leading Shopper Marketing and Brand teams, helping them procure, manage, and deliver their brand assets to retail. They have an integrated model bringing together sourcing, logistics, and execution expertise to make sure every activation is delivered on brand, on time, and on budget.

They are looking for a Strategic Account Director to join their team.

This role owns the day-to-day commercial and service relationship for a key client. The role translates the client’s requirements into effective ways of working, SOPs, KPIs, reporting, invoicing and mobilisation cadences.

This role ensures the business consistently delivers on its promises, maintains accurate and proactive communication, and acts as the client’s eyes and ears within the business. They are the primary salesperson for opportunities within the existing account and focused on new and strategic opportunities.

The ideal person for this role will have proven experience in key account management, client services, sales or commercial project delivery, ideally within 3PL, shopper marketing, print, logistics, events, production or a related sector. You will have demonstrated ability to manage a portfolio of commercially significant accounts and maintain strong client relationships at multiple organisational levels. Strong workflow oversight, delegation, task management and cross-functional coordination skills are a must.

This is an in-house role, based in South Auckland. They offer a car and commission.

Reference #40198