Store Manager: Lead, Inspire & Elevate Customer Experience

Tahua Group; Porirua; Remote; NZD 64,000 - 90,000; Full time

Job summary

Starbucks NZ in Porirua is seeking an experienced Store Manager to lead operations, drive sales, and deliver the signature Starbucks experience for partners and customers.

You will coach and develop a high-performing team, manage staffing, inventory, and cost control, and uphold brand standards in a welcoming, safe store.

Join a brand renowned for hospitality, teamwork, and community impact while advancing your leadership career with Tahua Group's family of brands.

Qualifications

• 3+ years retail or hospitality experience, including 2+ years in leadership.
• Strong communication and people-development skills.
• A love for creating exceptional customer experiences.
• Confidence in decision-making, organisation, and problem-solving.
• Ability to inspire a team, celebrate wins, and lead through challenges.

Responsibilities

• Full store performance: sales, labour, inventory, and cost control.
• Identify trends and guide activity that improves results in your stores.
• A high-performing team through coaching, recognition, and development.
• Creating a consistent Starbucks Experience for partners and customers.
• A store environment that is safe, clean, welcoming, and brand-aligned.
• Effective staffing, scheduling, and daily operational planning.
• Building high-performing teams that consistently deliver premium experiences.
• Creating a culture of accountability, care, and excellence.
• Driving consistency in execution and service delivery.
• Driving strong customer and business outcomes.
• Ensuring every visit is worth choosing and returning for.

Skills

Retail leadership

People development

Customer experience

Decision-making

Job description

Starbucks NZ in Porirua is seeking an experienced Store Manager to lead operations, drive sales, and deliver the signature Starbucks experience for partners and customers.

You will coach and develop a high-performing team, manage staffing, inventory, and cost control, and uphold brand standards in a welcoming, safe store.

Join a brand renowned for hospitality, teamwork, and community impact while advancing your leadership career with Tahua Group's family of brands.