Store Manager - Starbucks Sylvia Park Kiosk

Starbucks; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

Starbucks Sylvia Park Kiosk in Auckland seeks an experienced Store Manager who can lead with passion, drive operational excellence, and develop future leaders. You will create a warm, welcoming environment for partners and customers, ensure strong store performance, and uphold Starbucks standards across staffing, scheduling, and daily operations.

Join a values-driven brand with growth opportunities across Tahua Partners, and lead a team dedicated to delivering premium experiences in a busy New

Qualifications

• 3+ years in retail or hospitality experience, including 2+ years in a leadership role.
• Strong communication and people-development skills.
• Ability to inspire a team and lead through challenges.

Responsibilities

• Oversee store performance including sales, labour, inventory, and cost control.
• Identify trends and guide store activity to improve results.
• Coach and develop a high-performing team.
• Create a consistent Starbucks Experience for partners and customers.
• Ensure a safe, clean, welcoming, brand-aligned store environment.
• Plan staffing, scheduling and daily operations.

Skills

Leadership

People development

Communication

Customer experience

Decision-making

Organization

Job description

Store Manager - Starbucks Sylvia Park Kiosk

“To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit – one person, one cup and one neighbourhood at a time.”

At Starbucks, we're more than just a café, we're a place of connection, belonging, and purpose. For over two decades in New Zealand, our stores have been the "third place": a welcoming space where lifelong connections are made and where partners (employees) grow into leaders.

Starbucks New Zealand is proudly owned and operated by a Kiwi business, Tahua Group. As part of Tahua Group, you'll have the opportunity to be part of a much larger family of brands, including Burger King, Popeyes, Number One Shoes, Hannahs, The Outlet, and Resonate.

People are at the heart of everything we do. They are one of our core pillars, and we believe that working together, with each other, our customers, and our communities creates a positive impact. That's what defines family at Starbucks.

We're looking for an experienced Store Manager who leads with passion, inspires others, and genuinely cares about their team. You'll drive operational excellence, develop future leaders, and create a warm, welcoming environment where both partners and customers feel they belong.

At Starbucks, we're committed to being the premier customer service company that customers choose and trust. If you're passionate about developing people, delivering exceptional customer experiences, and leading a high-performing team, we'd love to hear from you.

What you’ll lead:

• Full store performance: sales, labour, inventory, and cost control
  
• Identify trends and guide activity that improves results in your stores
  
• A high-performing team through coaching, recognition, and development
  
• Creating a consistent Starbucks Experience for partners and customers
  
• A store environment that is safe, clean, welcoming, and brand-aligned
• Effective staffing, scheduling, and daily operational planning
  
• Building high-performing teams that consistently deliver premium experiences.
  
• Creating a culture of accountability, care, and excellence
  
• Driving consistency in execution and service delivery
  
• Driving strong customer and business outcomes
  
• Ensuring every visit is worth choosing and returning for

What you’ll bring:

• 3+ years retail or hospitality experience, including 2+ years in leadership
  
• Strong communication and people-development skills
  
• A love for creating exceptional customer experiences
  
• Confidence in decision-making, organisation, and problem-solving
  
• Ability to inspire a team, celebrate wins, and lead through challenges

Why Starbucks NZ?

• Growth opportunities across Tahua Partners (Burger King, Popeyes, Hannahs, Number One Shoes, Resonate, and The Outlet)
  
• Leadership training, mentorship, and career development
  
• A positive, people-first workplace culture
• Be part of a values-driven brand built on Craft, Courage, Results, Belonging, and Joy where people are at the heart of everything we do
  

Be the leader who shapes your store’s success.

Starbucks Location: Starbucks Sylvia Park Kiosk - Infront of Bed, Bath, and Table