Store Manager - Starbucks Midland Park

Starbucks; Wellington; On-site; NZD 70,000 - 95,000; Full time

Benefits offered by this job

Training programs

Brand discounts across Tahua brands

Career growth and leadership coaching

Leadership development

Job summary

Starbucks New Zealand is seeking a Store Manager to lead a great team and deliver premium customer experiences. You will own people development, store operations and financial performance while upholding Starbucks standards and craft.

You will coach and inspire a high‑performing team, build customer connections, and drive continuous improvement across operations, safety and service. Experience in hospitality or retail is valued, coffee passion encouraged.

Qualifications

• Leading teams in hospitality or retail.
• Passion for hospitality, service and customer experiences.
• Ability to coach, develop and support people to succeed.
• High standards and pride in getting the details right.
• Commercial confidence and curiosity about business performance.
• Ability to make decisions and address important conversations.
• Ownership and accountability for results.
• Desire to learn, develop, and challenge yourself.
• Passion for coffee and craft or willingness to learn.

Responsibilities

• Lead the whole business including people, customers and operations.
• Develop a high-performing team with clear expectations and growth opportunities.
• Create genuine hospitality and consistent premium experiences for customers.
• Own operation standards: coffee quality, service, cleanliness, and food safety.
• Drive business by analyzing sales, labour, and costs to identify opportunities.
• Provide time and space for leadership development and planning.
• Ensure execution and continuous improvement across People, Customer, Operations and Financials.

Skills

Leadership experience

Hospitality passion

Coaching & development

Attention to detail

Commercial awareness

Decision making

Ownership mindset

Growth mindset

Coffee enthusiasm

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Great coffee. Genuine hospitality. People-ledperformance.

A great Starbucks store starts with a great team — and agreat leader.

As a Starbucks Store Manager, you'll lead and develop yourpeople to create premium experiences customers choose to return for. That meanspride in our coffee and craft, genuine hospitality and connection, highstandards, consistent execution — and the courage to keep raising the bar.

We're looking for leaders who love hospitality, get genuinesatisfaction from seeing people grow and understand that strong results areachieved through how well you lead your people.

Lead the whole business

Being a Store Manager at Starbucks means taking ownership ofthe whole business — your people, your customers, your operation and yourresults.

We want to develop well-rounded leaders who can brings together four areas:

PEOPLE, CUSTOMER, OPERATIONS, FINANCIALS

Lead your people
Coach, develop and inspire a high-performing team where people feel theybelong. Set clear expectations, recognise great performance, build futureleaders and have the courage to address what isn't working.

Champion the customer
Create genuine hospitality, connection and moments of joy that make customersfeel welcome. Build a team customers can trust to deliver a consistently greatexperience — every visit, every day.

Own your operation
Bring pride and craft to the details that matter. Set high standards acrosscoffee and beverage quality, service, cleanliness, food safety and storeexecution — and make sure they're delivered consistently.

Drive your business
Take ownership of results. Know what drives your store's performance andunderstand the story behind the numbers. Use sales, transactions, labour,inventory and costs to identify opportunities, make better decisions and turninsight into action through your team.

Because great people experiences, great customer experiencesand great business performance belong together.

We give you time to lead

We expect a lot from our Store Managers, so we deliberatelycreate time to help you succeed.

Our Store Managers work Tuesday to Saturday, with Tuesdaydedicated to planning and leadership — giving you time away from the day-to-dayrhythm of the floor to understand your business, develop your people andprepare yourself and your team for the week ahead.

It's part of how we help you grow across People, Customer,Operations and Financials — not simply as a great operator, but as awell-rounded business leader.

What you'll bring

We're interested in how you lead, not just where you'veworked.

You’ll ideally bring:

• Provenleadership experience in hospitality, retail or another customer-ledenvironment
• Agenuine passion for hospitality, service and exceptional customerexperiences
• Alove of coaching, developing and seeing people succeed
• Highstandards and pride in getting the details right
• Commercialconfidence and curiosity about what drives business performance
• Thecourage to make decisions, set expectations and have the conversationsthat matter
• Astrong sense of ownership and accountability for results
• Adesire to keep learning, developing and challenging yourself
• Apassion for coffee and craft — or real curiosity to build one

Previous coffee experience is a bonus, but you don't need toknow everything on day one. We'll build your coffee knowledge and craft. We'relooking for the leadership, hospitality mindset and desire to learn.

Why Starbucks?

Learning and development aren't just part of your first fewweeks — they're part of how we grow great leaders.

You’ll benefit from:

• Ongoingleadership development, coaching and Starbucks training
• Coffeeand craft learning that builds your knowledge and confidence
• Opportunitiesto develop future leaders while continuing to grow yourself
• Careerdevelopment within Starbucks and across our wider Tahua Group
• Benefitsand discounts across Tahua brands
• Aculture built around Craft, Courage, Results, Belonging and Joy

Starbucks New Zealand is proudly owned and operated by TahuaGroup.

Lead a great team. Create premium experiences. Build abusiness you're proud of.

If you're passionate about hospitality, excited bydeveloping people and ready to take ownership of a business and itsperformance, we'd love to meet you.

Starbucks Location: Starbucks Midland Park