Store Manager: Lead Exceptional Customer Experience

Starbucks; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

Starbucks Sylvia Park Kiosk in Auckland seeks an experienced Store Manager who can lead with passion, drive operational excellence, and develop future leaders. You will create a warm, welcoming environment for partners and customers, ensure strong store performance, and uphold Starbucks standards across staffing, scheduling, and daily operations.

Join a values-driven brand with growth opportunities across Tahua Partners, and lead a team dedicated to delivering premium experiences in a busy New

Qualifications

• 3+ years in retail or hospitality experience, including 2+ years in a leadership role.
• Strong communication and people-development skills.
• Ability to inspire a team and lead through challenges.

Responsibilities

• Oversee store performance including sales, labour, inventory, and cost control.
• Identify trends and guide store activity to improve results.
• Coach and develop a high-performing team.
• Create a consistent Starbucks Experience for partners and customers.
• Ensure a safe, clean, welcoming, brand-aligned store environment.
• Plan staffing, scheduling and daily operations.

Skills

Leadership

People development

Communication

Customer experience

Decision-making

Organization

Job description

Starbucks Sylvia Park Kiosk in Auckland seeks an experienced Store Manager who can lead with passion, drive operational excellence, and develop future leaders. You will create a warm, welcoming environment for partners and customers, ensure strong store performance, and uphold Starbucks standards across staffing, scheduling, and daily operations.

Join a values-driven brand with growth opportunities across Tahua Partners, and lead a team dedicated to delivering premium experiences in a busy New