Store Manager

JB Hi-Fi & The Good Guys; Hamilton; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working

Staff discounts

Parental leave

Employee Assistance Program

Job summary

JB Hi-Fi is seeking a proactive Store Manager to lead our team with a focus on sales, service, and store operations. You will develop staff, drive targets, and ensure top-tier customer experiences across the store network.

The role supports flexible hours with hybrid working options for eligible positions, while maintaining exceptional service standards and brand expectations.

Qualifications

• Dedicated to developing your team and driving performance.
• Ability to meet and exceed sales targets while maintaining service standards.
• Strong understanding of all facets of retail management and daily operations.
• Excellent communication within a team and with customers.

Responsibilities

• Lead and develop store team to deliver outstanding customer service.
• Drive sales and achieve targets while managing store operations.
• Ensure smooth execution of retail activities and standards across seven days.

Skills

Team development

Sales target achievement

Retail management

Customer communication

Job description

At JB Hi-Fi, we’re more than just one of New Zealand’s most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our growing store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi, The Good Guys and E&S Trading in Australia).
• Fantastic discounts across the JB Hi-Fi Group.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

We are now looking for a proactive Store Manager to lead our friendly team!

The successful candidate will be dedicated to the on-going development of their team, have the drive and ambition to meet and exceed sales targets and possess a strong understanding of all facets of retail management, while at the same time ensuring the highest possible standard of customer service.

Our success has been based on our people who are passionate and committed to doing their best.

JB Hi-Fi operates seven (7) days a week (in most areas) and flexibility with hours is essential.

Qualifications

• Dedicated to the on-going development of your team
• Have the drive and ambition to meet and exceed sales targets
• A strong understanding of all facets of retail management
• Customer focused and the ability to communicate effectively within a team

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!