Store Manager

ASHWIN MADHUBHAI PATEL LIMITED T/A SUPERMARKET MANUREWA; Auckland; On-site; NZD 43,000 - 44,000; Full time

Job summary

Auckland, New Zealand – ASHWIN MADHUBHAI PATEL LIMITED T/A SUPERMARKET MANUREWA is seeking a Retail Store Manager to lead a dynamic team and drive profitability in a busy store. This is a full-time, permanent role with a minimum of 30 hours per week and an hourly rate of NZ $31-32.

You will manage store operations, schedules, staff development, budgeting, pricing strategies, stock control, and customer service, ensuring compliance with health and safety standards.

Qualifications

• Diploma level qualification is required; 2–3 years of relevant work experience can substitute.

Responsibilities

• Develop and implement marketing strategies to ensure business profitability.
• Organise store operations and allocate responsibilities to personnel.
• Prepare and roll out weekly rosters for staff.
• Supervise and guide staff towards maximum performance.
• Recruit, train, and evaluate employees and manage training when required.
• Prepare and control the store budget for minimum expenditure and efficiency.
• Set pricing to maximise profitability and ensure compliance with policies.
• Maintain stock levels and coordinate with the buying department.
• Deliver orders to B2B customers and manage on-time delivery.
• Address customer complaints to maintain store reputation.
• Analyse sales revenue and forecast future performance.
• Ensure compliance with health and safety guidelines.

Skills

Leadership

Communication

Computer skills

Team management

Customer service

Education

Diploma level qualification

Job description

ASHWIN MADHUBHAI PATEL LIMITED T/A SUPERMARKET MANUREWA – Auckland, North Island

We are seeking a Retail Manager for ASHWIN MADHUBHAI PATEL LIMITED T/A SUPERMARKET MANUREWA in Auckland, New Zealand . Our Retail Store Manager should be able to motivate personnel to perform according to their maximum capacity.

This is a great opportunity to lead a dynamic, friendly retail team where excellence, success, and people are valued. We are a busy running store where every day would be different to manage as a Retail Store Manager.

This is full-time, permanent employment with a minimum of 30 hours a week and an hourly rate of NZ $31-32/-hour .

You will be responsible for performing the following tasks to the highest standards:

• Developing & implementing effective marketing strategies to ensure business profitability.
• Organise all store operations and allocate responsibilities to personnel.
• Prepare and roll out weekly roasters for the staff members.
• Supervise and guide staff towards maximum performance.
• Recruiting, selecting, orienting, training, and motivating employees, conducting appraisals and performance reviews and organising/providing training when required.
• Prepare and control the store budget for minimum expenditure and efficiency.
• Setting pricing of the products inline to make optimum business profitability.
• Ensuring administrative and audit processes are followed.
• Monitor and maintain stock levels and coordinate with the buying department to ensure that they are up to date, especially during the festive season.
• Maintain records of financial transactions & ensure there are no discrepancies between stock sold and cash received.
• Making key decisions about stock control, product mix and pricing, including implementing a stock control system with discounting and clearance when required.
• Design Promotional activities and coordinate with the digital marketing team to create advertisements and publish them on various digital platforms.
• Coordinate with store assistants to ensure they accurately display promotional products and their pricing.
• Address complaints from in-store and online customers to maintain the store's reputation and offer them the best solution possible.
• Offer special offers and other facilities such as on-time delivery to the B2B Customers.
• Deliveries are dispatched accurately and within the given timeframe for all online customers.
• Encourage customers to share their feedback on our digital platform, which helps us to improve.
• Analyse sales revenue and make forecasts.
• Ensure the store fulfils all legal health and safety guidelines.
• Inspect the areas in the store and resolve any issues that might arise

Our ideal candidates will have:

• A minimum Diploma level of Qualification is required to work for the role.
• However, 2-3 Years of relevant work experience can substitute the qualification
• Basic communication and computer skills
• Strong interpersonal abilities with organisational and leadership skills
• Possess a passion for the retail industry and a willingness to make a difference daily.
• Possess a high level of business acumen and ability to work independently.
• Must not have any criminal convictions
• Great team player with team bonding skills
• Available to work on weekends and public holidays.
• Able to start early and finish late shifts when required.