Site Support Specialist

New Zealand Post; Auckland; On-site; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Free onsite parking

Discounted health insurance

Holiday home discounts

Retail discounts

Employee Assistance Programme

Job summary

NZ Post’s Wiri site is a fast-paced hub where administration, reception, health and safety, and facilities coordination keep daily operations on track. The Site Support Specialist provides essential support to leaders, visitors and contractors, ensuring smooth processes and a professional experience.

This role covers onboarding, training coordination and employee development, while aligning with health, safety and compliance initiatives.

Qualifications

• Experience in an administration or coordination role.
• Strong organisation and time management skills.
• Confidence building relationships across all levels.
• A customer-focused and solutions-oriented approach.
• Strong digital literacy and Microsoft Office skills.
• An interest in health, safety and continuous improvement.

Responsibilities

• Providing administration, reception and coordination support to keep the site running smoothly.
• Supporting visitors and contractors onsite, ensuring a smooth and professional experience.
• Coordinating onboarding, training and employee development programmes for new and existing team members.
• Supporting health, safety, wellbeing and compliance initiatives across the site.
• Managing purchase orders, site supplies, stationery and PPE requirements.
• Partnering with leaders to support facilities, resources and day-to-day operational needs.

Skills

Administration

Customer service

Reception

Health & safety

Facilities coordination

Time management

Tools

Microsoft Office

Job description

Site Support Specialist Based At Wiri - work at the heart of our operations

Be the go‑to person who helps keep a busy operational site running smoothly

Varied role across administration, reception, health & safety, facilities and people support

Join a supportive team where you'll build broad business and operational experience

Working Monday to Friday 6.00 am to 2.30 pm

Kōrero mō te tūranga - About the role

At NZ Post, we're proud to connect New Zealanders with what matters most. Our Wiri site is a fast-paced environments where people, processes and operations all need to come together seamlessly. As a Site Support Specialist, you'll play an important role in supporting the day-to-day operation of one of our processing sites, ensuring our people, visitors and leaders have the support they need to succeed.

You'll be the central point of coordination for a wide range of site activities, supporting leaders, employees, visitors and contractors. From administration and reception through to health and safety, facilities coordination and training support, this is a varied role where you'll get exposure to many parts of the business and have the opportunity to make a genuine impact every day. To ensure support is available across our operational hours, this role works 6.00am to 2.30pm Monday to Friday, however flexibility will be required from time to time.

This role is critical for providing our Facilities Manager with hands on support, ensuring the site remains a safe environment for our people to work in. You'll do that by

• Providing administration, reception and coordination support to keep the site running smoothly
• Supporting visitors and contractors onsite, ensuring a smooth and professional experience
• Coordinating onboarding, training and employee development programmes for new and existing team members
• Supporting health, safety, wellbeing and compliance initiatives across the site
• Managing purchase orders, site supplies, stationery and PPE requirements
• Partnering with leaders to support facilities, resources and day-to-day operational needs

Mōu - About you

You may have experience in administration, customer service, reception, safety and wellbeing, facilities coordination or another support-focused role. More importantly, you're proactive, approachable and enjoy helping others while keeping things organised and on track. You thrive in a role with variety, can confidently juggle competing priorities, and take pride in delivering great support and service to the people around you.

You'll combine that with:

• Experience in an administration or coordination role
• Strong organisation and time management skills
• Confidence building relationships across all levels
• A customer-focused and solutions-oriented approach
• Strong digital literacy and Microsoft Office skills
• An interest in health, safety and continuous improvement

He Aha Te Pai - What you'll love about us!

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about. Our permanent employees enjoy a variety of benefits including:

• Free onsite secure parking at our Auckland sites
• Access to discounted health insurance plans for you and your family
• Access to special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

Hiahia? - Interested? Come and join the whanau!

There's a story in every parcel. And wrapped up in every parcel, is the people of NZ Post. Our mahi is different, but we share the same goal - to contribute to the growth and prosperity of our beautiful Aotearoa. Whether you're a number-crunching data analyst, a parcel processing whizz, a marketing maven, or a sales superstar, we've got a spot for you in our dynamic team.

Applications for this position close on 20 September 2026

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test.

We won't consider candidates through agencies unless this has been previously approved.

NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.