Showroom Team Member - Dunedin

FletcherTech; Dunedin; Híbrido; NZD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discount

Development opportunities

Employee Assistance Program

Health & Wellbeing initiatives

Descripción de la vacante

Fletcher Building Limited in Dunedin is seeking a customer-focused Trade Counter/Showroom team member to manage daily sales and help customers with product information. You will be part of a diverse team across our New Zealand network.

Responsibilities include processing sales, merchandising, handling returns, and monitoring stock. The role offers development opportunities within the Fletcher Building Group and a competitive hourly rate.

Formación

• Proven experience in a customer service role, ideally in a retail sales environment.
• Strong interpersonal skills and ability to build rapport with customers from diverse backgrounds.
• Motivated, self-driven and able to work independently.
• Computer and numeracy knowledge.
• Great attention to detail, organised with strong time management.
• Strong sales focus and excellent communication skills.

Responsabilidades

• Build and maintain relationships with customers by being solutions focused and providing product information.
• Process sales at the Trade Counter.
• Contribute to sales growth within the department.
• Merchandise and run in-store promotions.
• Assist customers with returns or repairs.
• Monitor inventory and perform cycle counts.

Conocimientos

Customer service

Retail sales

Interpersonal skills

Communication

Time management

Numeracy

Attention to detail

Problem solving

Herramientas

POS system

Inventory software

Descripción del empleo

As the first point of contact at our Trade Counter and Showroom, you will interact daily with our customers who are the heart and soul of our business. We are looking for someone who wants to grow and develop within a strong New Zealand business.

Daily you will be responsible for –

• Building and maintaining effective relationships with them by being solutions focused, offering product support and technical information.
• Process sales at our Trade Counter
• Play an integral part of growing sales within this department
• Merchandising and run instore promotions
• Assist customer with any returns or repairs
• Monitoring inventory and cycle counts

This is a permanent full-time role offering 40 hours a week, Tuesday - Saturday.

About you:

You will play an important role in capturing sales opportunities across the showroom therefore your passion for creating long-lasting customer relationships is an absolute must!

• Proven experience in a customer service, ideally in a retail sales environment
• Strong interpersonal skills and ability to build rapport with people from all ages and backgrounds.
• Motivated, self-driven and able to work independently.
• Computer and numeracy knowledge
• Great attention to detail, organised and great time management
• Strong sales focus and excellent communication skills
• Competitive hourly rate & Staff-buying privileges
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Employment Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Program
• Be part of a diverse and inclusive team

Join Us:

We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.