Showroom Sales & Service Specialist

Fletcher Building Limited; Dunedin; Hybrid; NZD 28,000 - 36,000; Full time

Benefits offered by this job

Staff discount

Development opportunities

Employee Assistance Program

Health & Wellbeing initiatives

Job summary

Fletcher Building Limited in Dunedin is seeking a customer-focused Trade Counter/Showroom team member to manage daily sales and help customers with product information. You will be part of a diverse team across our New Zealand network.

Responsibilities include processing sales, merchandising, handling returns, and monitoring stock. The role offers development opportunities within the Fletcher Building Group and a competitive hourly rate.

Qualifications

• Proven experience in a customer service role, ideally in a retail sales environment.
• Strong interpersonal skills and ability to build rapport with customers from diverse backgrounds.
• Motivated, self-driven and able to work independently.
• Computer and numeracy knowledge.
• Great attention to detail, organised with strong time management.
• Strong sales focus and excellent communication skills.

Responsibilities

• Build and maintain relationships with customers by being solutions focused and providing product information.
• Process sales at the Trade Counter.
• Contribute to sales growth within the department.
• Merchandise and run in-store promotions.
• Assist customers with returns or repairs.
• Monitor inventory and perform cycle counts.

Skills

Customer service

Retail sales

Interpersonal skills

Communication

Time management

Numeracy

Attention to detail

Problem solving

Tools

POS system

Inventory software

Job description

Fletcher Building Limited in Dunedin is seeking a customer-focused Trade Counter/Showroom team member to manage daily sales and help customers with product information. You will be part of a diverse team across our New Zealand network.

Responsibilities include processing sales, merchandising, handling returns, and monitoring stock. The role offers development opportunities within the Fletcher Building Group and a competitive hourly rate.